Casa de Nelly

Warning, suggest to stay elsewhere. We a group of 16 travellers with Inspiring Vacations/Intrepid stayed here for 2 nights. Absolutely appalled by lack of customer service. Breakfast was part of our deal. They had 3 slices of bread for our group and refused to go to local supermarket to provide for our group. This is not even quality of low grade youth hostel. Given the money we paid for this accommodation as part of our package Absolutely disgusted. Stay away!!@@

Un lieu magnifique, extrêmement bien situé : proche du centre, de la place et du centre dédié à l’histoire des Galápagos. La chambre pour quatre personnes était grande, bien aménagée et équipée. La terrasse donnant sur la mer était vaste et équipée d’une table. Le personnel adorable et à l’écoute

The Casa de Nelly team is amazing! Solidad, Roberto, and Ivan were great!

I stayed here for 2 nights as part of a group tour with Intrepid. The hotel setting is very nice, and it's conveniently located just one street back from the waterfront. We were able to check in around midday which was great, and the staff were very friendly. My room was very basic and quite small, but clean and functional. The bathroom was also small but I had no problem with the hot water in the shower. The wifi was ok, a bit patchy but that's standard in the Galapagos. There was air conditioning in my room, but I never turned it on as it didn't get too hot. It never got very dark due to the lights outside, there were patio lights that got turned off at night, but even the street lights came through, but this was only a very minor issue. I don't think this hotel offers breakfast, we went to a cafe near the harbour instead. Overall if you're looking for something cheap and clean in a good location then I would recommend this hotel, as long as you're not looking for any additional frills.

Staff is friendly and helpful. We could leave our luggage twice, which was very comforting. Rooms are a bit small, and so is the bed. Shower nice and warm. Like at a lot of other places you will here traffic, dogs and roosters here. Allthough during the night it's mostly quiet. Worth to mention: right across the street they are building a house/hotel, so expect noise from that during the day (starting at around 07.30u).

Loved my stay at Casa de Nelly. I stayed a total of 6 nights here—3 nights in a single room on a lower level with a city view (could've slept 2 in a big double bed) and 3 nights in a room on the upper floor with a big balcony outside my door w/ excellent views of the bay from both the balcony and from inside my room (I booked a single, but the room could've slept 3 w/ a giant king-sized bed + a twin bed AND a small refrigerator—not sure if that's always the case when booking a single room). Both rooms were very clean and good-sized with ample shelving and hangers, and they each had a table with a stool. A nice, unexpected feature was a spray nozzle by the shower for washing sand off your feet & shoes—there's also one on the grounds so you can do it before you even get to your room. I'd stay in either room again. The property has a charming little courtyard area with hammocks and natural wood tables, chairs & benches. I'd have loved more time to simply hang out there. The location is fantastic—close to the end of the malecon and Playa Mann. Many mini-markets & lavenderias and other conveniences very close. A wonderful tour company (Islanders Galapagos a/k/a Islanders Store) is only half a block away. Casa de Nelly is a family-owned hotel, and the two brothers who manage it are very friendly & helpful. Three times they called taxis for me, and upon my arrival in the Galapagos, one of them even picked me up at the airport himself. You can have breakfast at the hotel ($7 at the time of my stay), and it features fresh fruits, etc. from the family's farm! I had the breakfast one morning, and it was delicious & filling. Free filtered water for refilling your water bottle as often as you need to. During my stay, a huge bunch of bananas from the family farm hung in the courtyard, and guests were welcome to snap one off whenever. They were SO good! The WiFi worked well for me in both rooms. Just make sure you're signed into the correct one for your floor.