Be Live Experience Orotava

Хорошее месторасположение, приемлемый завтрак, старый отель. При попытке заказать зубной набор сказали что сейчас принесут, звонок через 30 минут также не принёс результата, пришлось спускаться на рецепшен

Todo genial, tanto el personal como las instalaciones. Volveremos.

The location of the hotel is in a good area if you don’t care much for extreme activities except for sunbathing and swimming. There are loads of shops and food places nearby, including across the street. Most days I went to Lago Martiánez (huge pool), it was only an 8m walk and €8 for adult ticket. Additionally, the Loro Parque (zoo) is easily accessible by taking a free express train from Plaza Reyes Católicos, 5m walk away. The staff at the hotel were all friendly and helpful. There was also a good selection of food at the buffet meals. I was on the 8th floor, and the quality of the room wasn’t too bad. Balcony was nice to relax outside, plenty of counter area to place items, and the bathroom is spacious. However, the cleanliness of the room was disappointing. The bathroom bin was not emptied when I arrived. There were some shoe prints on the ceiling, and ants crawling around the room, particularly the counter areas. I am not sure if this is common in Tenerife, as this is my first time, but it wasn’t pleasant. The wifi also isn’t great, could just be the floor level though. Overall, the hotel isn’t bad, especially for the location.

The staff works there as if it's a punishement. Very rude to visitors, showing lack of manners. When flying home at midnight, we had food only till 3 pm and after that you could not ask for even a glass of water. The hotel works for their bad opinion. Not worth the money. Food is almost the same every day. Also the whole building could use a renovation, it is in a very bad state. And you will love the animation if you are over 70 years old, I'm sorry but bingo? Saying number out loud, very entertaining...

Tienen un personal muy amable, las habitaciones están bien, pero se queda corta la piscina , los sanwich y de más no son del todo frescos, y la bebida bastante mala.

Positives: - Great location. Central to town and supermarket opposite. - Beds were lovely. - Maid came daily and made bed, gave clean towels. - Staff (Niko) was lovely and couldn’t be more helpful. Negatives: - Some staff were rude and didn’t have the time of day (older woman with short grey hair especially). - Cockroaches in one coffee machine. - Majority of food inedible. Especially meat. Cooked on the outside pink on the inside (chicken). - Patio doors stiff. Sink blocked. - Pool didn’t open until 10am, drinks didn’t open until 10.30am. - Pool in desperate need of maintenance, lost tiles everyday.