Servatur Terrazamar Sun Suite

Recomendable

Excellent apartments wouldn't stay anywhere else!! balconies huge, lovely clean apartment with great comfortable beds. Free aircon. Our maid was lovely. Reception staff all lovely and bar staff downstairs and round the pool bar. We always stay in the sunsuites and try and request 6 floor.

Stayed in sunsuites, rooms a bit dated & could do with a revamp. Lights blew 1st night, advised reception on way out for the night, all fixed by the time we came back. New aircon system fitted next day. Thought we had no hotwater- didnt realise you had to "put the hot water switch on' for 15 mins or so for each shower. Good sized pools, used both sunsuite & terrazamar one. Onsite shop great for essentials. Decent poolbar food, although sangria wasnt the best. Stayed in royal previously, prefer sunsuites. Just can't beat the balconies or location 😊

First time at these apartments, stayed on 3rd floor of the terrazamar, brilliant apartments, lovely big sunny balcony, nice comfortable beds, really good kitchen facilities, nice and clean, fresh bedding and towels regularly, cleaners were lovely, as all the staff were, only used the pool bar once, food was lovely and great value, loved the fact there's no hills or stairs lol, a nice short stroll to both commercial centre and mogan mall, best apartments ive stayed at in puerto Rico and ive stayed in loads x

My friend and I have been going to Sunsuite Royal for many years sometimes three times a year, because we loved it so much. Prior to discovering the Royale we would go to the Terezamar Sunsuite, which is part of the same complex but cheaper, so overall we have a good knowledge of the place. In the past I found the apartments to be fabulous with one of the outstanding features being the huge private terrace for each apartment, which allows you to stay within the complex and sunbath without having to shell out lots of money for sun beds and brollies on the beach. Furthermore, it was always very reasonably priced. However, things have changed over the past couple of years and I have become quite disillusioned by the deterioration of the place. The apartments have become very tired looking and although are ok as a base they are of average quality and probably a 3 star at its best. I don’t personally believe that the quality is now worth the cost to rent them, because the price has skyrocketed to what I would expect to pay for a 4 or 5 star accommodation. Some of the problems we have encountered are that the kitchen equipment is sparse and on a couple of the apartments we stayed in there was no door on the kitchen at all. In the last apartment we were in the fridge freezer was so old the door was loose and there were hardly any shelves inside. The toilet seat in one apartment had what looked like red nail varnish on it. Also the extractor fan didn’t work and without a door all cooking smells filled the apartment. The kettle, although brand new had a horrible smell which tainted your drinks no matter how many times you tried to boil water in it. When we complained we were given another brand new kettle that did exactly the same. So we ended up using a saucepan to boil water for coffee and tea. There are a lot of other things that were not good

This hotel is clean staff are really friendly. Saying that it could just do with a coat of paint, but they are open the whole year round, so it probably is difficult. Very large balconies we jad a jacuzzi on ours. Great access for disabled visitors