Servatur Altamadores

We stayed here from 29th May - 5th June in room 515 (Premium 1 bed apartment) Pros - Hotel areas & rooms cleaned and well. Food that we did eat was cooked/prepped well. Cons - Hotel smaller than we thought. Our room overlooked the back door of the kitchen. The kitchen staff had us up from 6am with the noise. No privacy on the balcony - the pictures on their official website make it seem like it was going to be private which is why we upgraded. The other room seating areas are right out in the open with everyone else walking past. Not overly great. Dishes were often dirty. Flies all over the cold foods. No effort to deter/catch them. Quite far up the hill meaning we relied on taxis to get us back to the hotel after walking down to Amadores beach. Entertainment was dire! TLDR; basically do not go for AI, don’t bother upgrading the room. Use the hotel as a base id you don’t mind anything of interest being a good walk/taxi away.

A good few days away with some friends, Hotel was mostly good, the all inc drinks were great, could maybe get some better cocktail options but overall still good. Food was average, not much variation and some of the meats especially weren't the best. Facilities on site were good including a small little shop attached and the rooms was clean and well kept. One big thing that let it down, although not sure it was the fault of the hotel, was you would get the occasional whiff of sewage around the pool area, which was not at all pleasant. Overall good value for money.

Room and cleanliness of room was great and room staff lovely Downside was food repetitive and cold , my main meal was a chip buttie. Barbecue was twice a week and poor. Toasties only at breakfast when to me it’s a lunch requirement Desserts were sometimes still frozen Entertainment was awful , first guy tried for a week but the kiddies disco disappeared and one quiz at night and attempt at karaoke. Drink was poor no tall glasses takes a lot to disappoint the men with beer Then to top it all there was a roof refit disruption and fumes for two days Would not return

Terrible book somewhere else ! Was here. There was unannounced works to the outside seating area are causing real problems for guests. And also being situated at the front of hotel working going on at bottom of hillside which echoed up all day except sunday There has been cutting grinding and welding of an outside structure, and today paint spraying 😳 resulting in toxic fumes and over spray everywhere. Jet 2 have and did not inform us of. It’s also been taken over by the servutur group and definitely gone down hill talking to other guests who've been 12 year plus some of them. . No entertainment worth watching No bingo no quizzes no basketball no nothing, nothing dor the kids eitjer cant even have balls or floatys in pool. Food was dismal and very repetitive. Youd be lucky if ut was warm at the bestbof times and sometimes desserts were still feozen on the inside. Ans the flys around the food was a hygiene issue its self. Ans cockrpaches within famliy members rooms also. My uncle pened above kitchen cupboard door and a cockroach fell out and thats just one to mention. Rooms were clean and tidy on arrival and fresh towels more or less e everyday. Good luck with your new Hotel venture Servutur. You won't see me coming back

Excellent hotel immaculately kept, numerous pools, in a fantastic location nice food always a bonus, very friendly staff always willing to help with any queries you may have, also has an onsite shop and cash machine, lots to do for children, in a great location with stunning views of the Mediterranean

Had a great time here the balconies are really big and the views are great of the harbour Food was good but the dining room was a bit small The staff were great and helpful.there is a bus down to Puerto Rico provided by the hotel two or three times a day free.