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The hotel itself and it's location was great. The weather was sunny, making the water activity do-able and nice. Thanks for the hardworking lifeguard at the beach and attentive restaurant waiter/waitress. However, the service at the reception and manager handling a paid room upgrade should be improved further for a better guest experience. Not a 5-star experience. Lol. Hope they can improve on the communication and better room coordination. Marriott/Shangrila will do this in a much better way. Maybe it's me who put higher expectation on Taaras Is this resort deserve a repeat? Maybe NO. Anyway tq for the experience

Great experience, wonderful service, just too expensive:)

In the fast-paced rhythm of life, finding a warm and comfortable place to stay is truly a rare and cherished experience. During my recent stay at this resort, I was deeply impressed by its exceptional service and thoughtful details, which gave me a deeper understanding of what it truly means to feel "at home away from home." First and foremost, the professionalism and warmth of the front desk staff were truly admirable. From the moment I walked through the door, the staff greeted me with friendly smiles and kind voices, which immediately put me at ease. The check-in process was smooth and efficient, well-organized, and without any delays. Once I entered the room, I was pleasantly surprised. The room was clean and tidy, tastefully decorated, with a comfortable bed and a beautiful view outside the window. The attention to detail was remarkable—whether it was the neatly arranged slippers, the perfectly set air conditioning, or the welcoming tea that had been thoughtfully prepared in advance, everything reflected the resort's care and consideration for its guests.