إيتسي هوتلز هيل فيو إكس

While being thankful for having found an accommodation on the outskirts of the city that offered a trouble-free check-in, I am afraid the hotel did not live up to the expectations and the room definitely betrays the image its pictures try to build up on various hotel booking sites. With the rickety two-person capacity lift that takes you up and down a virtual ‘Pataal Lok’ ,the bathroom sans toiletries and round the clock hot water and the linen that smells smoky and possibly unwashed ,the hotel looks past its prime. They charged me half day’s rent extra for checking-in 3 Hours early…,that too when I checked out early morning…no worries on that count… but again, additional charge was levied for a bottle of water they kept in the room upon check-out, as if trying to squeeze out the last bit of profit from a hapless customer. I have stayed in hotels of similar category in cities of Delhi , Tamilnadu , Kerala and Rajastan, but those in Mumbai/ Pune disappointed me every time with their substandard facilities, maybe because the country’s financial city is costlier than the rest of the places. So one needs to reign in their overestimations of budget hotels in Maharashtra.

Staff behaviour is good hotel very clean and useful location almost good reception behaviour good

Everything was just perfect except the hot water in bathroooms. You need to waste almost 15 buckets of water to get 1 bucket of lukewarm water. Location is very nice, staff is really cooperative, breakfast was good, coffee needs improvement. If they can manage the noise of the young smoking crowd just outside the hotel, it would be wonderful!