إيبيس بون فيمان ناغار هوتل

The room type I received was different from what I booked; I booked one double bed but received two single beds. When I asked the staff, they said they were the same. The TV in the room was broken, the sink faucet leaked, and the hairdryer had a malfunction. Overall, a very bad experience.

The staff seems to be very confused. I booked and paid through trip.com. And when i got there, the staff keeps asking “how i would like to pay, and i keep answering “it’s already paid” and show the booking with documents. They did this for 3 times as i recall. And also asking questions which already appear on my passport such as where is the immigration stamp, where is the visa. And somehow i feel that these lady staff needs to improve on her manners example of saying “please ” when asked something from someone especially in this service sectors, happy face or smile is matters. However, this is what you get from budget hotel.

Room looks little bit old but accommodation were prepared at least, food wern ok