Ibis Pune Viman Nagar

The staff seems to be very confused. I booked and paid through trip.com. And when i got there, the staff keeps asking “how i would like to pay, and i keep answering “it’s already paid” and show the booking with documents. They did this for 3 times as i recall. And also asking questions which already appear on my passport such as where is the immigration stamp, where is the visa. And somehow i feel that these lady staff needs to improve on her manners example of saying “please ” when asked something from someone especially in this service sectors, happy face or smile is matters. However, this is what you get from budget hotel.

The stay was fine, you can taste great food at the ground floor restaurant and just a stone throw from the nearest Phoenix mall and airport. Room rate is reasonable but Aircon is too cold at times.

Room looks little bit old but accommodation were prepared at least, food wern ok