Magnus Aerith Studios Exclusive Residences

Firstly, the receptionist who was there at 1335 hrs was indifferent and responded as if he was give out his own property for free. He then allotted a room which did not have the balcony. However the booking was for a premium suite 2x with balcony. When asked about this he replied unapologetically that the guest has to make a special request. He then said the rooms are subject to availability. After I insisted about my booking he very reluctantly allotted another room which had balcony. After entering the room, I found that there was no water bottle, no basic crockery , even water glasses. The soap dispenser was leaking. The AC was almost defunct. The intercom was clearly defunct. The room doesn’t deserve to be called a premium suite. A request to Magnus group to understand basic English before naming their room categories. The corridor outside was strewn with litter and used plates and linen. A pathetic property. Overall a sad experience.

The facility is close to the pune eon tech park. The rooms were clean, toilets were fine too. Room service and housekeeping could be improved, i had to call them multiple times for a single task.

The stay was very comfortable and they are polite and humble and they take good care. We had a very good, nice and comfortable stay at magnus aeriyh studio. There staffs are also very cooperating and humble