Oakwood Residence Naylor Road Pune

brekafast good, food good, location good, but one reception not helpful asked three questions. a) can i have an extra key, answer i can' help. b) can you call a taxi for me, answer i can't help. c) can you make a restaurant reservation, answer i can't help. basically they do not want to help at all at the front counter. behavior of young reception , not interested to resolve customers needs.

This was a home away home kind of stay, exactly what we needed for our holiday. The staff is professional & courteous yet warm and eager to help. Whether it was housekeeping, front staff or the food and beverage team, each one contributed to our stay at Oakwood. We experienced sincerity and smiling faces greeting us throughout the day. It has a great pool and all the amenities are thoughtfully provided for a comfortable stay. The location is perfect making it easy to commute in all directions of the city, movies, business, shopping, garden/park, meeting friends at cafes nearby. This is going to be my go to place for any future visits in Pune.

I had a great experience at this hotel. The customer service was excellent, especially at the reception. The staff were helpful and kind. I also enjoyed the breakfast buffeteverything was fresh and well arranged. Thank you for the wonderful service!

Very warm and helpful team and also quite accommodating. The food is good too. I have had a pleasant stay, everyone from the front desk to the housekeeping and restaurant team were very welcoming and lovely, i would stay here again for sure. Pirayeh the guest relations manager was super helpful and addressed all my queries and offered a solution to them quite swiftly and promptly.

Unglaublich gute Lage und unglaublich freundliches Team im Hotel . Ganz besonders herzlichen Dank an Herr Ejaj für seine Unterstützung in allen Belangen rundum das Wohlbefinden der Gäste . Gerne kommt *** wieder und *** fühlt sich sofort sicher und gut aufgehoben

It is great experience staying here ,staff are very polite and rooms are very spacious ,feels good spacious and airy with balcony and kitchen ,you have every amenities of 5 star hotel here . I happened to come here at birthday ,they took extra effort to wish me and sent goodies and cake on my birthday. I prefer to live here then in any 5 star hotel with my family .