Marriott Suites Pune

Everything is at the highest level, service, food, cleanliness and staff, thank you very much, next time I will stay at your hotel

“Crooks” is one word I have for the property. The hotel staff is hell bent to cheat the customer and overcharge to hide their own miscommunication. I stayed for three nights. In the restaurant Senses where I had taken Ala Carte food I was charged for three buffet dinners. The staff had told that the buffet was included in the package and hence was free. So alongside the ala carte I just had one small desert. They still charge for three buffets. They didn’t even have any acknowledgment for the buffets. The manager, Meghana, , although was very sweet to talk, but did nothing. Kept haggling and proving there was a miscommunication. Maybe not her fault. The staff is clearly not empowered to do anything for the guest. It’s a non- customer centric approach shown by the property. This would not have happened in a good and properly managed property. Thisproperty should be stripped off the Mariotts tag.

Room service is really great, they are keeping it so clean!! And are so friendly. They are so sweet and loyal. Very great maintenance

El empleado Sukhanandam y su equipo siempre maravillosos, y atentos para lo que se necesite, siempre a disposicion y con rapidez, muy satisfe ha con todos Es un lugar donde volveria muchas veces en la india realmente todo el personal que tienen es muy valioso.

We returned to Marriott Suites Pune to celebrate our daughters’ birthdays (after an amazing stay for my own birthday two weeks earlier), and once again, the team went above and beyond. From the moment we arrived, we felt recognised, remembered, and so genuinely cared for! Vaibhavi was a total rockstar! She managed everything from showing us to our room to coordinating the birthday décor late into the night with such grace and warmth. Her kindness made me a very happy mom. At the restaurant, Vinod, Shreya, and Sandeep went of their way to check in on us — these small gestures made us feel truly valued as returning guests. Vitthal's energy and bubbliness was infectious! His 'diamond dosa' recommendation was a hit, and his thoughtful hospitality added a lovely personal touch to our stay. A special shoutout to Tanishq, whose quick thinking with the buggy saved me precious time — much appreciated! Abhishek and the Housekeeping Team, thank you for ensuring our suite was spotless, welcoming, and beautifully decorated. The birthday setup was absolutely adorable, and your efforts did not go unnoticed. To everyone who contributed to our safety and comfort — you have our heartfelt gratitude. You made our celebrations feel effortless and special. Thank you!

I feel extremely lucky to have chosen the Marriott Suites Pune for my first trip to India. Located just minutes from my office in “the google building” it was chosen for its closeness to my office; but it turned out to be so much more. The ground floor suite and private garden were clean and serene. The Senses restaurant had terrific breakfast buffets with eggs to order, and lunches and dinners where the chef more than once asked to make me something to my taste rather than just menu options. Vedang, Ayush, Mohit, Subba Rao ***** with the rest of the kitchen staff took care of me all week. The hotel drivers Sunil and others got me to and from the office and airport, and escorted me on some limited sightseeing as well. Avneet and S Kristie and the rest of the front desk staff helped me with all my “first visit to India” questions and made sure I had loaner bike for a quick jaunt out to do some cycling on the local roads. Oh and I loved the pool! I will definitely be returning.