رويالتون شيك بونتا كانا، آن أوتوجراف كوليكشن أول إنكلوسيف ريزورت آند كازينو - للبالغين فقط

Our room had numerous issues: shower would leak into the bedroom, tv never worked, bad power plugs, fridge haphazardly placed outside of cabinet, A/C could not be adjusted, and more Furthermore, we had to deal with aggressive selling attempts for the ‘Diamond Club’ as well as other amenities.

Uno de los Hoteles que e visitado más completo y muy organizado las instalaciones excelentes servicios superior agradables la comida extremadamente buena el trato de los colaboradores super especial , gracias a la Sra Anny muy atenta y amable le doy un 1millon de valoración por su forma de tratarnos a mi y a mi esposa

Good location nice and compact. Rest so poor ran out of food drinks diamond club benefits a joke if you get any breakfast DC only Saturday & Sunday DC sorry but hotel is a joke.

I enjoyed our stay at Royalton Chic Punta Cana. Our butler Juan was very attentive to our needs and Enrique from the concierge team was great as well. Enrique reached out prior to our arrival to make sure that any requests were handled and to see if we wanted to book any excursions, spa services, or special dinners. Juan made dinner reservations and checked on us throughout the day. Our room was nice and the housekeeping staff came daily to clean and restock.

this was the worst experience I’ve ever encountered at an all-inclusive resort. I flew with 17 of my friends for a bachelor party and everything started from the check-in experience which was absolutely horrible. I had booked a double bed, but when I got to the resort, they put me in a single bed occupancy. We are grown men and absolutely unable to share beds. Unfortunately, we had no choice but to settle for what they had given us the next day they said they would put me in a double bed, which would not be available until 5 PM and had to check out of my existing room at 12 PM which gives me five hours of no room. This is completely unacceptable. I’ve never stayed at any place where they kicked you out before having your new room ready especially for five hours. The only thing I want to give credit to is CHEF SAROJ from Tandori. He would absolutely amazing. His food tasted incredible. He made us feel extremely homely, and we ended up eating their 3 out of the 6 days. We tried all the other restaurants, and they simply could not match to the level of food and hospitality that I received from Tandori. Would I ever return back to this resort? absolutely not!!! save yourself the trouble. find a different resort to stay at.

Location: super nice, clean and bright! Atmosphere: was great, everyone is so friendly, all of the staff were amazing and always had big smiles on their face! Big shout out to Wilmy, Maicol, Maximo and Gustavo who made our experience even better. Maicol was a 10/10 entertainer, always made sure we were having a good time and went above and beyond to provide the best experience:) Wilmy was a 10/10 butler who always answered our questions and assisted us within minutes of time!!! Gustavo was a 10/10 bartender, his smile radiated through the entire resort and he made the best drinks… he knew our order within three days of being there. Maximo was a top 10 waiter and bartender, he always knew what we wanted, was extremely friendly and knew how to make us smile and laugh:) The resort was a bit more quiet than I expected -could have been due to the time of year but overall it was a perfect mix of relaxation and fun! Food was very good, flavourful and always an option even if you’re picky - I am very picky lol. Great experience!!