هيات زيفا كاب كانا - شامل جميع الخدمات

環境優美，值得一遊😄

El mejor hotel de República Dominicana

My family visited us at the hotel over the weekend, and we had an absolutely amazing time. The atmosphere was warm and welcoming, and the staff went out of their way to make sure everyone felt comfortable. A heartfelt THANK YOU to the Navigator Team for organizing a truly unforgettable birthday celebration for my husband. Special shoutout to Nazaret and our wonderful server (whose name, unfortunately, we don’t recall) — you created a night full of joy and laughter that we will always cherish. At the Noodle & Thread Restaurant, thank you to Julio and Jose M for their excellent service and hospitality. At The Blind Butcher, we want to give a special thank you to Carlos, Vanessa, Perla, and Johanny. Service from Richy and Frailyn was absolutely top-notch — attentive, kind, and professional. A truly special dining experience. Gleny at the Ziva Bar — thank you for the amazing conversations and warm energy. You brought such a personal touch to our evenings! Thank you, Thank you! to the entire team for making our weekend so special—we truly appreciate it and look forward to coming back!

We just got back from our stay at Hyatt Ziva Cap Cana and honestly, it was beyond anything we expected. The resort itself is beautiful but what really made the trip unforgettable was the people who work there. Right from the start, Christian Reyes, the Head Sommelier, stood out. Even before we arrived he was already helping us and once we were there, he constantly went out of his way to check on us. He really cares about what he does and about the guests, and it shows. We had so many great conversations with him and by the end of the trip, he felt more like a friend than just staff. At the Kids Club, Yaya was the absolute best. Our kids adored her… they’d run straight to her every morning with huge smiles. She treated them like family, and as parents, that kind of trust and care is priceless. Poolside, Jose was hands down the best server we’ve ever had anywhere. He didn’t just bring us drinks — he genuinely connected with us, even sharing stories about his little boy. That personal touch made the experience so much better. That same service was given to us every morning at the Mercado by Melvin (I believe that’s his name). His area is right when first walk in and to the left. He was amazing and always greeted us with a huge smile. Our butler, Raquel was also amazing. She made sure every detail was taken care of and really helped make our stay stress free. We also met Darling Mendez, the Director of Room Division, who took the time to personally check in on us. Her hospitality made us feel so welcomed. She went above and beyond to make sure we felt and were treated like royalty. I can’t say enough about her, we love her and her infectious smile!!! And honestly, all of this is a reflection of the leadership of General Manager Pedro Tomas. You can tell the staff love what they do and care deeply about the guests. Even the small gesture of staff placing a hand over their heart when they pass you made us feel special. He is by far one of the best leaders I’ve ever seen. Anyone we spoke to, was beyond happy to be working for such an incredible human being who puts people first. Hyatt Ziva Cap Cana isn’t just a beautiful resort, it’s a place where the staff make you feel like family. We left with full hearts and can’t wait to come back for a 3rd time!

After having to reschedule this trip we finally made it to the Dominican Republic. The service at the Hyatt Ziva was fantastic and more than we could have expected. Our Butler Elvis always managed to find us and make sure we had everything we needed and made my mom’s birthday so special by sending flowers to the room and having a cake at dinner. He even got us reservations at all the restaurants for our party of 9. The energy at the pool everyday was insane because of Hansel and Adelin. They were fun, funny, always made us laugh and we always had a smile on our face when we saw them coming our way. They made the games fun and exciting. We looked forward to participating in the swimming aerobic everyday day. Day after day they brought the energy and the fun to the pool. Because of them we always looked forward to our pool days. Thank you Hyatt for hiring some amazing people that truly love their jobs. They make the people who visit your resorts feel special and leave us wanting to come back again and again.

This resort is beautiful. The people are so nice. Food actually the best at poolside lunch. Buffet a winner. Bummed the water is not clear and still lots of seaweed.