Guest User
January 31, 2023
This hotel has the most unprofessional people on the reception I have ever seen. Somebody train them to smile, so they told you the rudest things with grin on the face. There was no internet connection in our room. And receptionist simply said that because “we have problem for internet for iPhone, so we can’t provide it to you, this is not our problem, no we can’t return money, no we can’t do anything it’s late and our team is resting, and manager is going to be only tomorrow” with a smile on her face. I come to the hotel, payed, check the room, saw that it was not internet, and asked to change the room or return my money back. And after 30 minutes of conversation and eventually fight and my scream I get my internet. Thanks for your service. 😂😂😂😂 4 stars hotel. Who give 4 stars to that hole anyway?