منتجع اورا سيدى عبد الرحمن العلمين

NICE hotel nice location Clean room and nice people And the pool is very nice

Nice basic hotel We were satisfied by our stay. They room is clean & spacious, the staff are friendly. The hotel is basic not a luxurious one. Basic breakfast. Beach access at blumar was very nice.

When we booked we were so excited to engage with all the great things the resort promised. We paid them via bank transfer as they requested. Weeks later, after emailing them multiple times to confirm payment they said they would have to charge us a lot extra as they had not received the full amount. I triple checked with my bank, sent them copies of the transfer, and still they ignored my emails and requests and ultimately charged us so much extra money. We got tired of fighting and just paid when were checking out as we were risking losing our flight. Any amount paid for this hotel is too much. The food is awful. We saw multiple live cockroaches. The WiFi doesn’t work. The staff is unhelpful and rude. It’s far from the beach, and the shuttles are falling apart, dangerous and very sparse. Ultimately, the way we were treated was so upsetting and disrespectful, we would not wish this experience to anyone else. Please spare yourself and stay ANYWHERE else during your vacation.