مستخدم نزيل
11 مايو 2025
As our family’s stay at Sentido Akassia comes to an end, I’m relaxing on a sunbed and taking a moment to share our experience. Rooms: We had a family room, and an additional double room for the grandmother. Both were very spacious, cleaned thoroughly each day, with bottled water and soft drinks replenished daily. The bathrooms were large and comfortable. A well-deserved 5/5. Resort Grounds: Beautifully maintained gardens, especially charming when lit up at night. The gardeners are the unsung heroes of this place. 5/5 Beach: The lagoon carved into the coral reef is perfect for kids—safe, shallow, and full of fish. The reef wall by the jetty is stunning for snorkeling, though we did have a few red-flag days. 5/5 Pools: There are three large pools, including one for adults. However, here’s the one big downside: sunbed reservation abuse. Many guests were reserving beds early in the morning without using them for hours. (Check one of my photos taken around noon—beds “taken” but umbrellas still closed and unused.) Pool staff should manage this better. How are beds even being reserved before the towel center opens? 4/5 Food: If you're expecting Michelin-star dining at an all-inclusive resort, that’s on you. The food was good, with plenty of variety and something for everyone. You won’t go hungry here. Fresh pizza and snacks available between meals were a nice touch. 5/5 Hotel Staff: Everyone we interacted with—from the front desk and bartenders to cleaners and gardeners—was kind, professional, and attentive. Truly great service. 5/5 Animation Team: Unfortunately, this was the weak link of our stay. Activities were poorly communicated. There was no music or dancing at the kids’ pool—some music played yesterday, but nothing today. No organized games or energy around the pools. The Roman theatre shows were average, but the venue itself felt lifeless and disconnected from the rest of the resort. It would be better to organize evening events closer to the hotel. We did enjoy the pool party, but even that felt half-hearted—the animation team barely interacted with guests, mostly playing among themselves. Some actions (like flipping floaters with kids near the pool edge) felt unsafe. Sadly, this was the weakest animation team we’ve seen in any hotel we’ve stayed at, and a major reason we’re giving an overall 4-star review. 1/5
ترجمة