مستخدم نزيل
7 مايو 2025
I would give the hotel an eight plus stars! Everyone working at Pickalbatros Villaggio was friendly, hard-working, proactive, happy and attentive. The management listens to their guests and takes extra miles to help them. Special thanks to the hotel manager and guest relationship Lillia. Also a thumbs-up for all the young animation team- they put up incredible kids disco and shows everyday. My personal favourite was the fire show- breathtaking. The restaurants offer good selection of food. We were happy with it. Shellfish (a-la carta) was great. The team there gave my son a birthday cake and singing for his birthday. We stayed in a nice and spacious room, looking directly out at the sea (picture attached). The cleaning boy was polite and very attentive. He even wishes my son happy birthday in the morning. We were also amazed by the amount of swimming pools around. You would never have problem finding a spot (or even a quiet spot) next to the pool. With all the life guards and security in place, we felt very safe and well taken care of. The only improvement, which I suggested to the hotel manager, was to have more options at the diving centre. We had to use Brayka Divers, which we knew before coming here this time and trusted. Brayka guys provided free pickup and drop off, which worked perfectly for us. The hotel manager has said he would feedback to Dive Red Sea and make improvements.
ترجمة