Guest User
July 14, 2025
Searching for hotels near Hurghada on Ctrip, I found that more than 30% of people chose Songmabei, so I chose this hotel near Sonabbe with a relatively high rating. As a result, after taking a car to Hurghada, I found that the hotel was 50 kilometers away from the center of Hurghada. Since it was very late, I couldn’t find a taxi driver, so I negotiated to cancel the hotel. After a long negotiation with Ctrip, there was no result. So we contacted several drivers at the station within two hours and finally found one. This driver drove around on the highway at night, which was very dangerous. Halfway through the queue, this driver wanted to refuel. When we got off the car at the gas station, we found a strange smell. When we looked down, we saw that the car was already smoking. The staff at the gas station were scared to death and quickly pushed the car away from the gas station. We were terrified and gave the driver 300I sticks to let him go quickly. We waited for a car at the gas station for a long time and finally found one. There is no light on the Egyptian highway at night, and all the large trucks are overloaded. You can smell it when you drive close to him. There was a smell of burnt tires, and the car could overturn or crash into the car next to it at any time. It was thrilling. I finally arrived at the front desk. It was already past 10 o'clock in the evening. The front desk said that it had been cancelled. I really wanted to curse. If you cancelled it, why didn't you tell Ctrip earlier? I came all the way here. If you said it was cancelled, where should I find a place to stay? I contacted Ctrip again and finally found us a room that was completely different from the room I originally booked. It was in a separate building that was newly built and was completely different from the main building and the swimming pool. This building didn't even have an elevator. There were workers next to it. There was a septic tank next to the construction building during the day, which was particularly smelly. Well, it was too late, and there were no hotels nearby, so we had to go up. We were just about to take a shower and go to bed when we discovered that the hotel's bed sheets had not been changed. We lifted up the sheets and found hairs and various unidentified objects scattered inside. There was also a lot of air pressed by shoes on the back of our feet. So I did not contact Ctrip to change the sheets because I could not find another place to stay. As a result, Ctrip informed us that their housekeeping department would not change the sheets until after closing. But we could not sleep like that and we were afraid of contracting infectious diseases, so we ran to the faraway main building to ask their front desk for a set of sheets. We were going to change them ourselves, but they said they had sheets and asked someone to come and change them for us. We showed the hairs and unidentified objects on the sheets to the service staff on the spot. The hotel staff also found it disgusting. After we finished cleaning up, it was already around 2 o'clock. Since the room we were given was not the same as the one I booked before, I wanted to change back to the original room type, but they told me that the room type was full and they upgraded me to a new room, but it was not an upgrade because the house was under renovation and looked like a new house but there was no elevator. We lived on the 4th floor and it was very troublesome to go upstairs and it was very far from the main building swimming pool. It was very inconvenient to go swimming in the sea. The room I booked before was right next to the swimming pool and I could go swimming in the pool by pushing the door. This was completely different, but the hotel manager told Ctrip that it was an upgraded room type. I really doubted that he was fooling people. But there was really no other place to stay. All the surrounding hotels were full. The smell of the new decoration here was super strong. You felt that your eyes were stinging as soon as you walked in from the outside. In order not to continue to be a human formaldehyde absorber, we left on the second day without a full stay. Speaking of food, the main restaurant of this hotel has food, but it is not hygienic. Our children got gastroenteritis after eating the fruit here. There are flies everywhere. There are several special restaurants here, but they all need to be booked in advance. When we checked in, no one even said a word to us. We even found the list of various facilities of this hotel by ourselves, so it can be said that there is no service at all. Finally, I didn’t see a Chinese or even Asian in this hotel for two days. This may be the reason why the hotel manager didn’t pay much attention to our feedback, because there are no Asians living here. There is nothing wrong with the scenery here, but the hygiene is really worrying, and the arrangement of the room type can be said to be very unreasonable.
Original TextTranslation provided by Google