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We just returned from a 10 night stay as a family of 4 in August 2025. The hotel is tired and needs a lot of work externally. The wooden frames around the water park need repainting including the stairs. Drinks are served in ridiculously small plastic cups, very annoying in 40 degree heat having to keep getting refills. Many guests purchased large refill cups which they are happy to fill for you at the bar. Our room was barely cleaned, we always had to call for more towels most days. We had a fire in our bathroom early one morning, the LED ***** behind the mirror caught fire leaving black ash all over the sink area and black marks on the tiles. We took the card out of the slot by the door cutting the electricity supply which stopped the flames. Thankfully we caught it in time, I called down to reception to explain we had a fire and they were I'm absolutely no rush at all, we had to call them a second time before 2 maintenance men arrived 10 minutes later! The room manager told us it's not a big deal because the alarms didn't go off!!!! We have all been unwell since returning home when upset stomachs almost a week on. Staff are the airport were vile, someone of the rudest people I have ever come across. We were late boarding because the staff wanted to sit at the gate watching football. Avoid this hotel and find somewhere that is actually 4 star because this hotel is no where near.

Отзыв об отеле Coral Sea Water World, Шарм-эль-Шейх К сожалению, мой опыт в этом отеле оказался разочаровательным. Сегодня утром мы заняли лежаки у бассейна и пошли на обед. Когда вернулись, обнаружили, что наши полотенца были выкинуты, а лежаки заняты другими туристами. Обратились к администратору, чтобы решить проблему, но он просто предложил сменить места с этими туристами и даже не попытался разобраться или объяснить ситуацию. Особенно неприятно было то, что в основном в отеле находятся гости из Италии, Англии и Франции, и, судя по всему, администрация проявляет к ним больше предпочтения. Такое отношение вызывает ощущение несправедливости и неуважения к остальным гостям. Очень разочарован этим инцидентом и уровнем сервиса. Надеюсь, руководство обратит внимание на подобные ситуации и улучшит качество обслуживания для всех гостей.

When I first arrived here I was actually in a bad mood as I was missing a lot of events with my friends to go on this trip with my family, but after the first day my mood was completely flipped by the amazing staff, all of the staff make an effort to great you with a smile and make you feel welcome, but the animation team in particular made me and my family feel incredibly welcome, they go out of their way to make friends with you and invite you to activities throughout the day, and they always keep a fun, high-energy atmosphere whenever they're around. The people from the animation team that I talked to were Joe, Ruby, Armani and Tweety, who were all lovely, I'm sure anyone else on the team is great but i didn't get a chance to talk to them. In the evening they provide a wide range of different shows depending on the day, that are honestly much better than I expected, all the shows are funny and entertaining and the animation team always makes sure the audience is engaged and having fun. For me this trip wouldn't have been half as enjoyable without the animation team around. 10/10 experience

Sadly just returned from the best holiday at Coral Sea Waterworld. I last came as a child around 12 years ago. Since then the hotel has had a massive upgrade. The rooms have been modernised and are cosy and comfy. The location is fantastic - shops, great bars and a lovely stretch of beach as part of the complex. The pools are always full of life and not far from all aspects of the resort. The food is OK - however I am a self confessed beige eater! The thing that makes this hotel stand out above the rest has to be the incredible staff. From lifeguards, to waiters to bar staff - they cannot do enough for you and no ask is too much. A shoutout to Nady, Omar and Ahmed who were awesome and always made sure we were topped up with drinks and a laugh, working tirelessly to ensure we were always OK! Another special shoutout goes to Five Star Animation (especially Amari and Robin who constantly were at hand to lift spirits even higher). They worked so hard day and night to keep everyone entertained and happy. They were always around the pool chatting, making you laugh, dancing and putting on an array of activities. Amari and Robin somehow even managed to get me - probably the worst sports man - to play games like Water Volleyball and darts. They were truly amazing and did everything they could to ensure our holiday was the best. Five Star animation - you’re the best! Coral Sea Waterworld - you’re the best! I didn’t want to come home. I will definitely be back in the future again.

If you like waking up at 5am to reserve a sun bed. (this is what most people do, but don't actually sit on the sunbeds till late afternoon) Drinking from very small thin plastic cups (like you would get from a children's party) Experiencing poor wifi continually dropping out all of the time Poor food in most of the buffets Noisy air con that keeps you awake most of the night An entertainment team who consider projecting a kids film on to a white sheet in the sitting area to be good entertainment Having to deal with grumpy half interested "chefs"who cant acknowledge your order A tired, worn out waterpark Then book this place, otherwise, avoid this place. If you look on the facebook group for real reviews, this is also being hosted by the local excursions team, so ANY negative comments are not getting published there. Note, Zain and a few others are good, however, there positive influence is not the norm with other staff members

It was a nice holiday, especially the entertainment was very nice and witty. We will return, hoping that there is the same Animation, because the girls were wonderful and witty