مراجعاتMercure Queenstown Resort

رد من مكان الإقامة: Dear Xide,Thank you for your lovely review of the Mercure Queenstown Resort. We’re delighted to hear that you enjoyed our location! The hotel's stunning views and peaceful environment up here in Fernhill are indeed something special, and we’re glad you had the opportunity to experience them.Your positive feedback means a lot to our team, and we’re thrilled that you had a pleasant stay. We hope to welcome you back for another memorable visit!Kind regards,Alex AndrewAssistant ManagerMercure Queenstown Resort

رد من مكان الإقامة: Dear Andi,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Sincerely,Alex AndrewAssistant ManagerMercure Queenstown Resort

رد من مكان الإقامة: Dear valued guest,I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Alex AndrewAssistant ManagerMercure Queenstown Resort

رد من مكان الإقامة: Dear valued guest,Thank you for your lovely review of the Mercure Queenstown Resort. We’re delighted to hear that you enjoyed our location! The hotel's stunning views and peaceful environment up here in Fernhill are indeed something special, and we’re glad you had the opportunity to experience them.Your positive feedback means a lot to our team, and we’re thrilled that you had a pleasant stay. We hope to welcome you back for another memorable visit!Kind regards,Alex AndrewAssistant ManagerMercure Queenstown Resort

رد من مكان الإقامة: Dear Silvinni,Thank you for your lovely review of the Mercure Queenstown Resort. We’re delighted to hear that you enjoyed our location! The hotel's stunning views and peaceful environment up here in Fernhill are indeed something special, and we’re glad you had the opportunity to experience them.Your positive feedback means a lot to our team, and we’re thrilled that you had a pleasant stay. We hope to welcome you back for another memorable visit!Kind regards,Alex AndrewAssistant ManagerMercure Queenstown Resort

رد من مكان الإقامة: Dear Jessielyn,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Alex AndrewAssistant ManagerMercure Queenstown Resort

رد من مكان الإقامة: Hi Jimmy, Thank you so much for your feedback and for choosing to stay with us. We’re so glad you enjoyed your time at the hotel.We truly appreciate your honest feedback about our breakfast and want you to know that we’re taking it seriously. Our team is currently reviewing the breakfast options to make meaningful improvements that better meet our guests’ expectations.We hope to welcome you back soon to experience the changes.Kind regards,Lucy King-O'DonnellReservations Agent

رد من مكان الإقامة: Dear valued guest, Thank you for your lovely review of the Mercure Queenstown Resort. We’re delighted to hear that you enjoyed our location! The hotel's stunning views and peaceful environment up here in Fernhill are indeed something special, and we’re glad you had the opportunity to experience them.Your positive feedback means a lot to our team, and we’re thrilled that you had a pleasant stay. We hope to welcome you back for another memorable visit!Sincerely,Alex AndrewAssistant ManagerMercure Queenstown Resort

رد من مكان الإقامة: Dear guest,We very much appreciate your comments regarding your stay at the Mercure Queenstown Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alex AndrewAssistant ManagerMercure Queenstown Resort

رد من مكان الإقامة: Hi there,Thanks so much for taking the time to leave a review! We’re so happy you enjoyed the lake view from your room; it’s definitely one of our best features.We know we’re a little out of the way from Queenstown center and don’t have a shuttle service, but it’s great to hear our reception team could help point you in the right direction for transport.We really hope to welcome you again in the future!Warm Regards, Lucy King-O'Donnell

رد من مكان الإقامة: Hi Pissamai, Thank you for your kind words and for recommending us! We’re so pleased you enjoyed the view and found our location convenient. It’s especially great to hear that our team made a positive impression, we’ll be sure to pass along your feedback.We hope to welcome you back to Mercure Queenstown Resort again soon.Warm regards,Lucy King-O'DonnellMercure Queenstown Resort.

رد من مكان الإقامة: Dear valued guest, Thank you for your lovely review of the Mercure Queenstown Resort. We’re delighted to hear that you enjoyed our location! The hotel's stunning views and peaceful environment up here in Fernhill are indeed something special, and we’re glad you had the opportunity to experience them.Your positive feedback means a lot to our team, and we’re thrilled that you had a pleasant stay. We hope to welcome you back for another memorable visit!Sincerely,Alex AndrewAssistant ManagerMercure Queenstown Resort

رد من مكان الإقامة: Dear valued guest, Thank you for your lovely review of the Mercure Queenstown Resort. We’re delighted to hear that you enjoyed our location! The hotel's stunning views and peaceful environment up here in Fernhill are indeed something special, and we’re glad you had the opportunity to experience them.Your positive feedback means a lot to our team, and we’re thrilled that you had a pleasant stay. We hope to welcome you back for another memorable visit!Sincerely,Alex AndrewAssistant ManagerMercure Queenstown Resort