Novotel Manila Araneta City Hotel

The room is spacious and clean. It was very convenient since it’s close to where I work. Coming back again this week!

It took me an hour in line just to reach the reception area, and we still had to wait for an available room. Although they extended my stay until 2 PM to compensate—which I appreciated—it was still the longest wait I’ve ever experienced just to check in.

Had an amazing experience. From check in until the last day of our stay. Breakfast buffet was superb. So many options to chose from. Will definitely come back here.

We attended the Better Endings Concert of M2M which is just beside the hotel. Location was perfect, staff were nice. Our room was at the 5th floor where the spa is. There’s a security door just after the spa so only guests could enter the area with the rooms. I love that and the wonderful smell coming from the spa was glorious. Our room was huge and had this great view of the coliseum and the street. The hotel is environmental-friendly as they provided water in glass bottles instead of plastic ones. And everything is provided for. The guest services line is online 24/7 and responds right away. The only hold up I think was the long wait for check-in but could be because their computer system was slow. But it was all good cause I only had to get my room key when I lined up cause I registered earlier in the morning. Thank you, Novotel!

Hopefully what happened in my last stay will never happen again. Me and my friends were shouted by a guard in the specific area on the hotel. No greetings and all. Its all about shouting like the guard looking down on us. Thank you.

Girls from the front desk are always smiling. :) Room service was very fast. Security guards are very welcoming and always keen for safety. Poolside staff are very welcoming and is always helping with our orders. Room and amenities are the best! Thank you to the staff and crew for a wonderful stay!