Hampton Inn Quincy

We were absolutely appalled at the condition and appearance of this hotel. Our brand loyalty is in severe question anyway, due to the fact that Hamptons overall seen to be less well cared for these days. They charge more than ever and seem to be failing to live up to our previous impressions over several years. This room was just shabby. The bathroom fixtures even though actually new, were nearly falling off the sink and shower. Someone had apparently taken a tumble in the shower and pulled the shower curtain rod nearly in two. The curtain would not stay closed to keep water inside the tub. Plus, the toilet actually growled for nearly 5 minutes after flushing. I would try to say at least the property was quiet, but that was ruined by someone revving a very loud engine right under our window at bedtime and again first thing in the morning. Obviously we will never stop here again. It was aggravating to say the least, for the money you pay and incredibly damaging to the Hilton brand for us.

It was disappointing because we deliberately chose that hotel because of the outdoor pool. The pool was closed for repairs.

Great customer service!