صور والدورف أستوريا الكويت

رد من مكان الإقامة: Dear FatmaaJ1997HY, On behalf of the entire management team, I would like to extend our heartfelt gratitude for taking the time to share your wonderful feedback regarding your recent stay with us. We are truly delighted to hear of your exceptional experience with our Room Service team members, Winnie and Wiji. Your kind words regarding their humility, helpfulness, and attention to detail are greatly appreciated. It brings us immense pride to know that their efforts in maintaining impeccable cleanliness and the artful touch of a beautifully made bed—including the adorable towel elephant—added joy to your stay. Your appreciation will most certainly be shared with both Winnie and Wiji, as well as the rest of our housekeeping team, who will be honored and encouraged by your recognition. At Waldorf Astoria Kuwait, we are committed to delivering memorable and refined experiences, and your feedback reaffirms the passion our team brings to that mission each day. We look forward to the privilege of welcoming you back for another luxurious stay. With warm regards and sincere thanks, Saleh Bataineh General Manager

رد من مكان الإقامة: Dear Lalita N, Thank you for taking the time to share your valuable feedback regarding your recent stay at our hotel. We are delighted to hear that you had such a positive experience and that you enjoyed the design and cleanliness of our property. It is particularly rewarding to know that our team provided you with a high level of service. We will be sure to pass along your kind words to Nour—she will be very pleased to hear that her assistance made your check-in and check-out experience smooth and enjoyable. We are glad you appreciated the thoughtful in-room amenities and the flexibility offered for your late departure. Your recognition of the small touches such as the evening room preparation, complimentary fruit, water, and chocolate is very much appreciated. We are pleased that you found our direct access to The Avenues Mall convenient and enjoyable. As one of the region’s premier shopping and dining destinations, it is indeed a highlight for many of our guests. We also acknowledge your comment regarding pricing and truly appreciate your understanding that it reflects the standard of a 5-star luxury hotel. Thank you once again for your recommendation. We look forward to the pleasure of welcoming you back on your next visit. Warm regards, Saleh Bataineh General Manager

رد من مكان الإقامة: Dear Ohood A, Thank you sincerely for sharing your wonderful feedback. We are absolutely delighted to hear that your check-in experience was smooth and welcoming, especially thanks to Mr. Jacob's attentive and friendly service. He will be thrilled to know he made such a positive impression. It brings us great pleasure to know you enjoyed our hotel facilities and appreciated the seamless connection to The Avenues Mall—an exceptional convenience for both leisure and shopping. Your recommendation to families and couples means a great deal to us, and we’re honored to be your chosen destination. We look forward to welcoming you back for another luxurious stay. Warm Regards, Saleh Bataienh General Manager

رد من مكان الإقامة: Dear 79Sarh, Thank you so much for taking the time to share your wonderful feedback! We are absolutely thrilled to hear that your stay with us exceeded expectations and that you enjoyed our property’s design, cleanliness, and seamless service from start to finish. It warms our hearts to know that the attention to detail from our housekeeping team—especially Winnie—made such a positive impression. We’ll be sure to pass along your kind words to her and the entire team; they take great pride in ensuring every guest feels cared for in a spotless, welcoming environment. We’re delighted you loved your spacious, elegantly decorated room, the comfortable bed, and the amenities provided. Creating a "home away from home" with thoughtful touches is always our goal! Thank you also for your thoughtful suggestion regarding the restaurant staff. We completely agree that warmth and hospitality go hand in hand, and we’ll address this with the team to ensure every interaction radiates the genuine friendliness we strive for. Your praise means the world to us, and we’re honored to now be counted among your favorite hotels! Please don’t hesitate to reach out if we can assist with future reservations—we’d love to welcome you back for another exceptional stay. Warm regards, Saleh Bataineh General Manager

رد من مكان الإقامة: Dear 584anasg, Thank you for your kind words and for taking the time to share your delightful experience with us. We are truly honored to have hosted you for a wonderful Iftar alongside Sunina, Raushana, and Malik. At [Restaurant/Hotel Name], we take great pride in offering an exquisite dining experience, where impeccable service, fresh cuisine, and an elegant ambiance come together seamlessly. It brings us immense joy to know that our team ensured a flawless evening for you. Your appreciation of our pristine table settings and prompt service means the world to us. We deeply value your recommendation and look forward to welcoming you again for another exceptional culinary journey. Wishing you a blessed Ramadan filled with joy and togetherness. Warm regards, Saleh Bataineh general Manager

رد من مكان الإقامة: Dear WorldwidErik, Thank you for taking the time to share your delightful experience at Ava. We are truly honored to know that your lunch, complemented by our carefully curated mocktails, exceeded your expectations. Arshad and Sujata will be elated to hear your kind words, as we take immense pride in delivering impeccable service with a touch of elegance. Your appreciation of our diverse, high-quality menu and the ambiance reinforces our commitment to offering an unparalleled dining experience. It brings us great joy to be your chosen destination for a refined lunch or dinner amidst your shopping experience at The Avenues Mall. We look forward to welcoming you again for yet another exquisite culinary journey. With warm regards, Saleh Bataineh General Manager