مستخدم نزيل
12 ديسمبر 2024
As a return guest I was extremely disappointed with my stay last week for my husbands birthday. I booked directly over the telephone. Unit 10 that we paid $329.00 per night for, was in disgraceful condition, cupboard doors falling off, swollen rotting walls, cockroaches in the apartment and rats trying to get in through the glass door. No access to Foxtel, which is advertised on their website, the room safe door broken, dirty neglected outdoor furniture and terrace areas among many other things. On checking out when I informed the reception of some of my concerns I was meet with total disregard and a very defensive attitude. Definitely no apologies. (I had, shortly after arrival raised some concerns with reception but nothing was attended to.) I will never return and also never again recommend to friends to stay.
ترجمة