Quality Inn & Suites Raleigh North Raleigh

Easy check in. Clean and modern room. Convenient to locations we needed to get to.

When we arrived late for our stay, the third floor smelled strongly of smoke (****). It was late, and we were not going to be in the room long. We did however have two nights booked. Our shower leaked all out in the floor. We left early the next morning and then arrived back at the room for our second night late. At 11:30pm our room phone began ringing. We did not answer. Then someone starting knocking at our door. I answered and they said someone had reported a smoke smell coming from around our room area. I said well we were asleep, and I did not appreciate the accusation. I did not hear them knocking on other doors. The strangest thing I have encountered at a hotel. I have stayed at lots of this level hotels during travel ball with my kids, and this is probably the second worst , if not the worst place I have stayed. I complained a little to the lady when I checked out, and I could see that it was gong in one ear and out the other.

Was good

There were bullet holes in the car next to us. Went to use the bathroom in the room and a cockroach crawled out. The chair in the room is peeling. There were random hairs in the sheets that were there when we showed up. Staff was nice and friendly though.

The staff was helpful and kind. I would stay here again.

Check in was nice