Green Wood Hotel & Spa

SCAM!!! This is the worst hotel I have ever been to! I had booked a 4-day holiday with my family which was prepaid. At the time we arrived at the hotel, we wanted to have lunch in the hotel restaurant until our rooms are ready. The food was cold, under quality, you could not even chew it, the waiting time was super long, and the service awful. When we went to the spa area, the area was not heated, the water in the pool was under 20 degrees when it was supposed to be above 35 degrees. Some of the spa facilities were not working! The rooms were cold and dirty. Not even 30 mins after check in, we wanted to leave immediately and requested full refund of the money that we have paid. And they said they will make online transaction for 1000 EURO - we never got our money back. 4 months later we are still waiting!!!! They are LIARS!! The service and hospitality are SUPER BAD! In fact, there is no service and hospitality. The reception and Management team were super rude. Big SCAMMERS!!