CORNELIA DELUXE RESIDENCE

Memnun kaldik Kayak merkezine orta uzaklıkta ancak servis imkanı mevcut. Otel binası eski ancak bakımlı Yemek salonu şık dizayn edilmis. Yemek seçenekleri iyi. Fiyat performans olarak iyi kabul ederim.

I DO NOT RECOMMEND THIS HOTEL TO ANYONE!!! First of all…for the price I paid I’ve been accommodated in a very old room and I can say even not really clean. The robes were dirty with a brownish stains on it. The internet was coming and going, from room to room and floor to floor. The SPA…very old…very slippery everywhere you go….extremely dirty and not hygienic at all, with a smell of a mould. And the “cherry of the cake” to my stay was that, using the lift from the SPA back to my room, the lift start to falling down and then I stuck inside for like 20-30 mins ringing the alarm bell and banging on the doors…nobody was coming to help…some people spoke to the reception and they told them -‘We will go in a while’ …and nobody came!!! Thankfully somehow a passing through customer heard me and press the button, then somehow the lift started again and the doors opened, after being inside only with swimsuit and the robe(freezing) with no phone or anything else! I went to the reception to tell them about it…so they can put some sign that this lift doesn’t work and it’s dangerous to use…and they just said yes okay will do…and that was all nothing has been done! The next morning I woke up with a coldsore on my lips from all the dirtiness and stress I experienced! This is so NOT acceptable, very unprofessional staff !!! So, yeah I highly NOT recommend this hotel to anyone!

We stayed 7 nights as a four member family, overnighting with breakfast, and we were very satisfied with hotel. Food was really nice, many choices for breakfast, and dinner with a special offer was great. Hotel has a great location and space just in front of it for play, so kids enjoy it. Hygiene at the spa could be better, but we didn’t spend too much time there, so no big deal. And the girl at the reception should be more willing to help, because on almost every our question their answer were - I don’t know ☺️ but whole in whole - we had a great time at hotel and Bansko too…our recommendation!