Nutfield Priory Hotel & Spa

Great stay!

Disappointed to say the least. The decor/furniture in the room is tired and drab. We stayed in a room that had obviously had a leak above the window and there was an extensive water stain on the pelmet. While this is not a problem, it just doesn’t look great aesthetically. The breakfast was very good and the staff on this shift were really lovely. If you’re a party of more than two people however, you are seated at the rear of the restaurant. Only if you are a couple do you get to enjoy the views. The staff in the Spa are very helpful although you do have to walk around the back of the hotel and across a car park to reach it. I would say that customer service in some areas needs improvement.

Such a lovely hotel with wonderful staff. I stayed 2 nights for my best friend's hen weekend, and we had afternoon tea for 8 on the 2nd day. From the moment we arrived, we felt at home, the staff have the perfect balance of professionalism and warmth so you feel well looked after. Shout out to Kellie who kept plying us with drinks on Friday afternoon - she's lovely and a very good saleswoman! We finished off our stay after check out with time in the pool, spa pool and sauna/steam rooms and left for home refreshed and happy. My only negative comments are that the pillows are too soft - we had 3 each and I would have been grateful for one of them being firm - and the duvet is too warm for me, but of course that's personal taste. I hope to go back some time in the future.

Lovely

***What a lovely experience. My granddaughters 18th birthday treat and her first afternoon tea. All staff, ambience and food were perfect. Views were also lovely. Will be returning for sure. A massive thank you to all who looked after us !!!

Great staff room and food