Premier Inn Rhuddlan

This location felt a little old compared to many. On opening the door, I was met with a smell. The room felt like it had had no fresh air for weeks. It soon became apparent why. The extract in the ensuite was not pulling any air out of the room despite the noise, and the air conditioning in the bedroom was locked on recirculate. The room smelt of dust and oily engineering overalls. I'm guessing that was the previous guest. I raised this with the staff who were lovely but unable to do anything for me as the hotel was fully booked.

Enjoyed my stay at Rhuddlan premier innroom was spotless and shirley on the desk was very knowledgeable and helpful with my questions about the area and bus routes,also the restaurant next door was very welcoming and the food was excellent .

Recently stayed for a family get together. Had a query about an event happening in the local area. The lady behind the desk 'shirley' was really helpful with answering my questions. Great place and team members. I would recommended staying here.

Lovely place ..and lovely staff. Lovely .lady on the desk was very helpful ..I think her name was Shirley..Great place to stay.i would definitely recommend staying here 10/10 the rooms were spotless and the food was delicious...........

After a long drive home, I decided to stay overnight at this hotel before heading out on the road again the next morning, I was very tired and grumpy after driving all day. Upon arrival, a receptionist named Carl was at the desk and greeted my family and I with a warm smile which instantly lightened up my dull mood. He asked us to fill some personal information in and then took our payment. When asking if the pub across from the hotel was linked to Premier Inn, Carl informed us that we were able to use our meal deal there and asked if we would like a table booking for both dinner and breakfast which was very helpful. He informed us that our beds were made for us and that our room was on the first floor before letting us go to our room. Entering the room, the room smelt good, and looked extremely clean. We noticed there weren't enough towels, so we went back to reception and asked for another, Carl was quick and efficient in handing one to us. Nothing seemed to be too much for him. We went over to the pub for dinner which was very enjoyable, and not long after finishing, we went back to our room and went to sleep. The bed was comfy, and the room remained warm for us throughout the night. Would happily stay there again if I needed a hotel in North Wales

Best nights sleep I’ve ever had service was excellent especially Shirley who was really friendly and helpful, will definitely go back. Thank you for an enjoyable stay. Keep up the good work ………………………………………………………………………………………………………..: