Residence Inn Richmond Downtown

I had a wonderful stay at the Residence Inn Richmond Downtown! Every member of staff was absolutely lovely – especially Kristina at the bar, Cliff at the door, and Dominique at reception. They were all incredibly helpful and went the extra mile to make my stay exceptional. Thank you! – Liga

The hotel itself was fine, with a great location for visiting Richmond and friendly and efficient front desk staff. The main problem that I had was with the Valet car service -- if I hadn't read all the positive reviews about it I probably would have self-parked. Checking in was fine but when going out in the evening we had to wait a half hour to get our car and came close to missing a dinner reservation. They were clearly understaffed. Then my credit card was charged almost three times what it should have cost for an overnight stay and I'm now disputing the charge.

The property was nice and the downtown location was decent. Staff was friendly. However, the band playing outside my window in the courtyard until 10:00 was not. I support musicians, but if I wanted live music, I'd go to a bar. This is Downtown Richmond, not a tropical resort. The band was literally playing for 4 people, and the rest of us had to hear it as I tried to sleep in preparation for an early morning. There is no onsite parking. Valet is $44. You can pay $14 for a garage across the street or walk to a free parking garage a block down. Finally such a small thing that makes a big difference in my day is coffee in the morning. There is no coffee available until 7:00 am on the weekend. Yes, I could make it in my room, but it's junk and it wakes up my kids. Please, all hotels everywhere, have coffee available.

整體不錯。酒店位置佳，房間比較大，設施保養好。酒店附近有pub，南向房間夜裡有噪音。

Very nice hotel and an especially great valet! I normally don’t comment on the valet service, but Cliff went above and beyond to ensure my car was delivered on time. Not only that, his smile, great personality, a quick wit was truly appreciated during my visit.

Our stay at the Richmond Residence in was great. Location, accommodations and the team. A shout out to Cliff the valet. He was most congenial, welcoming, respectful, vibrant and helpful-ready to assist! He was frosting on the cake. Thanks Cliff and best wishes