يونيمارس هوتل ريجا

Put one star, because there was no option of zero. Booked by phone a room with aircon (outside was +32 that day), arrived at 17, room was still not ready, so, left my luggage and went for a dinner. Upon coming back I was offered another toom without conditioner. I asked for a proper room or to deliver me to another hotel, as it was quite late and it was difficult to find an alternative for me. Than a guard (!!!) appeared telling me that I didn't ask a room with air-conditioning, persuading me, I didnt speak with a proper person etc, I asked to contact a manager on duty - was refused. Thanks, they gave me back my money, but, in my opinion, it's not a fair game to change the prepaid room or announcing incorrect information (if they dont have aircon at all) and then telling a gorilla to explain me their fault.

Our reservation was cancelled without any message to us. Somewhat inconvenient to not know where to sleep after such unprofessionalism. Do not understand how anyone can operate like this. Please avoid this place unless you want to end up sleeping on the street.

Good service but hotel in very bad shape Pretty run down. Carpet was disgusting. Otherwise Service was good and friendly. Spa is not part of the hotel, it's in another building and has to be paid extra, although with some discount

Location is out of everything also there is no pool and spa in the hotel it is in different building you,have to walk there and pay extra 15€ per person

Thank you for a Nice stay at your hotel.

Standard property. 30min from center by bus, buses run 20 min intervals. Expensive for what was essentially a room with private bathroom.