مستخدم نزيل
19 يوليو 2024
We stayed there for four days, a quick trip. (According to the fact is not so far away from Austria) The receptionist ist really unfriendly. (I understand she is young and a student but is no go for me) She doesn’t smile at all, she seems bothered and we realised even more during our stay. We asked some information and she was always super unfriendly. Sad. The food is on average, nothing special. The room was old and not the best. The pools are nice and the sauna too, pity that some saunas were closed (3/4 of them). The girls in the swimming pool entrance are super nice and friendly, a special mention goes to the blonde/with long hair (I forgot the name) who recommended the massages. The massages were really good, both Matea and Urska (I hope I wrote it correctly) were amazing. A special mention goes also to the guy from the bar, he ordered for us the cake and he took care of it, always smiling and friendly. His colleague a bit less. The breakfast and the dinner are okay, is just a bit creepy eating and ten people looking at you standing in front. In general I think is a nice hotel but I don’t think they can claim the 4 stars. Some services must renovate and more over details are always important, like a smile that doesn’t cost anything. Or asking how it went at the check out. Is something important. Ah I forgot to say that the fire alarm was crazy the first night, it was going on and off each 10 minutes. Details. As I said, are really important.
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