"Room is clean, no frill set up is good for environment. Just provide what we need for a short stay. Restaurant staff efficient, check-in fast. But wish the receptionist told us there will be charge of £4.5 per person for but to airport. We didn't know until we got off bus at terminal and driver asked us to pay"
"During my stay, one of the restaurant staff was rude and made my family and me feel uneasy. The person didn't have good customer service skills, and it felt like we were being treated badly, which was upsetting. On the positive side, the receptionist was welcoming, lovely breakfast and the location is convenient."
"Was amazing hotel I stayed first time so convenient to airport u can have good night rest before you travel next day instead rushing from home on train breakfast was amazing view was good and staff was very kind and helpful I would definitely come again to this hotel"
Amazing
184 reviews
9.5/10
1 night
From US$153
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"If you stay at a Premier Inn bring a toilet brush!
I use Premier Inn quite a lot - convenient, comfortable and value for money. Not this time! There seems to have been a change in corporate policy, for the worse. The card that I got when checking in told me that I could get my room made up by informing Reception before 12:00, which I did. Upon my return to the room nothing had been done! Reception then informed me that their head office policy now was for stays longer than one night, rooms would only be made up after 5 days! Fortunately they found some clean towels, replacement tea bags and a toilet brush. Someone from the bar then helped me make up the room and clean the bathroom. Top marks for staff helpfulness but no marks for corporate cleanliness. "
"This hotel was very clean, and well presented. The staff were very professional and attentive. We ate in the restaurant, which was a very pleasant experience. The room was everything we expected and was very comfortable. I would recommend staying here if travelling to, or from, Manchester airport. Also, I would be more inclined to look at Radisson Hotels elsewhere."
"I was checked in by a friendly staff member. The room was clean and big enough. I had everything I needed. The breakfast was very good and the staff were helpful and polite. The only downside was the bed and the pillows- not very comfortable."
"The location is just 10 minutes walk from Manchester Airport Terminal 1. The room is clean but there is no fridge at all. It is a bit out of expectation that the bar and restaurant in the hotel are actually look exactly as its conference halls, I think they just put tables and chairs there in café setting and make it the restaurant, no any decent lighting, furniture, decorations to boost an dining atmosphere, not even sounds like a place for breakfast. You can see from the picture the venue can be reverted back to a conference hall just removing the table sets. A bit disappointed for the dinner of the night's stay as it is at hotel pricing, food is just ok. If you don't want to eat in the hotel, there is nothing close by unless you travel to other areas, the closest walkable location is the airport or the train station."
"I booked this hotel because an offer meant it was the same price as the nearby Ibis Budget. It's a much nicer looking hotel than that, friendly and attentive staff and nice decor. The room is spacious enough with everything you'd need, including a hair dryer (such as they are at hotels, you're better standing in front of the AC vents tbh). I was asked if I was dining tonight and since there's not much else around the area except for more hotels I said yes, and was told they were expecting it to be busy so they took a reservation for me. I had a drink at the bar (£7.40 for a pint of Camden Hells, that's how you know you're not on holiday anymore, ouch!) and then had my meal; I had olives, garlic bread and lasagna, all very good. A little pricey but always have to remember you're paying airport premiums, because what else are you going to eat? The Tribe website advertised a 24 hour ”Grab and Go” shop that sold drinks and snacks, but the one at Manchester Airport seems to close at 4pm, which was before I'd even checked in. This was a little disappointing, there were plenty of staff about so not sure why the shop has to close so early. I wanted some soft drinks to drink in my room and while you can order then at the bar and take them upstairs no problem, you're paying bar prices (maybe this is why the shop closes so early, though I'd like to think it wasn't). There were no vending machines or anything around either so once the restaurant and bar close there's nothing to eat or drink. Maybe this is just me but I like at least having the option of a small snack or drink at night. But then again I realise this hotel is probably aimed at a different kind of traveller than me; much more of a business trip kind of vibe rather than a lone traveller looking for bargains. That said apart from the Grab and Go counter closing at 4pm there was literally nothing to complain about here, especially with the price I paid. A nice way to start or end a holiday/trip."
"The hotel is in a great location, very close to both the train station and Terminal 2 (though some of the roadworks around the area are a little confusing this isn't the hotel's fault). It has a bar and small restaurant with a pool table downstairs, along with some vending machines. The restaurant does things like pizza, burgers, simple pastas etc.; I got in the lift with someone taking some pizza back to their room and it smelt amazing so I had to get one! A little bit pricey, but that's kind of expected for airport hotel food, though it was worth it as the pizza was freshly made. Very convenient being able to take it up to my room and chill out. The room itself was more than adequate, clean and had everything you need. I'm not really sure what more they could do to improve things at the kind of prices you pay for hotels like this. In fact in some ways it was better than more expensive hotels in the area simply because I liked having the vending machines on site to buy a drink or little snack late at night where other hotels have long shut up everything and there's no one about and nothing to buy. It was over £20 a night cheaper than other hotels in the area at the time I booked it so again, I really don't know what else you can ask for. I did try to book a stay on my return but prices had gone up and it was the same price to stay at one of the nicer hotels nearby; if that's the case then by all means go for the nicer hotel but if you're early enough to take advantage of the cheaper prices this place offers it's definitely worth it. Negative reviews seem to focus on there being no hairdryer (who cares, bring your own) or Chinese people complaining about there being no bottled water or slippers something; I'd rather save £20 on the room than some pointless gesture like free bottled water and slippers. Someone mentioned they couldn't check in until 3pm... isn't that the normal check in time for hotels? What are these people smoking, honestly."
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