Hotel Spa Mansion Santa Isabella

Boutique, agradable, bien ubicado, las cámaras son un poco duras y el desayuno limitado pero me parece la mejor opción en Riobamba. El parqueadero es incómodo. Poco personal atendiendo, sin embargo ante la oferta en la ciudad, creo que esto es de lo mejor

5 stars Top notch staff & service. Clean rooms, big beds, wifi, we did laundry, we did couples massages, free breakfast in the restaurant attached to it. Safe neighborhood, close to shopping and transportation. Rodrigo did an amazing job. Transport to Quito airport provided.

A lovely colonial building with a charming patio. The rooms are a bit small but have a nice style. Tea and coffee (only on the second day) available in the lounge area. There is a jacuzzi (or I should say a bathtub) available but at a fairly high fee. We were offered a deal: 15$ per person per hour instead of 25$. Were trying o enforce their taxi to go to Chimborazo for 40$ when a taxi there only costs 7$ one way. Were very fast checking us in, so fast they never asked for our passports and never asked us to pay, even at check-out - on that day they were too busy sorting out their computers. Then it was a nightmare to transfer the money. Breakfast was the usual and was only ok. Quantities were small. Had to ask a member of staff to get water. Staff speak basic English - they seem to speak English only as information is not always understood.

Contratamos un evento empresarial donde nos vendieron platos de "paella". Cuando llego nuestro plato era sólo arroz amarillo con nada de pollo y cuatro tiras de pimiento verde. Nos dieron las sobras que dejaron en la mesa (porque sabía feo) y dijeron que ese era nuestra reparación por el feo plato. Pésimo servicio además. Nuestros invitados quedaron mal alimentadas y un feo trato al cliente.

Great place! We have stayed at this hotel for several trips now and it is consistently awesome.

Great place to stay. Unfortunately the spa area was unavailable