مستخدم نزيل
6 يوليو 2025
One of the best hotels I've ever stayed at. Firstly it is clean throughout and kept that way. Secondly, the staff at all levels create a professional atmosphere where the customer is valued and respected. Facilities are very good indeed from the large and well equipped pool area to an indoor and outdoor social area where drinks are served in the evenings and music is played for dancing or simply relaxation. The outdoor social area is particularly attractive being surrounded by Lake Garda's beautiful hills and mountains. Dining is a real treat. A self-service breakfast provides every possible option to start the day whilst dinner is served by waiters at your table. Again, there is a plentiful menu each day, beautifully presented food and served by efficient and eager to please waiters. Accommodation covers 5 floors and ranges from small and adequate (with balconies) to family sized rooms with personal sunbed balconies. We requested a front view hotel which was perfect for the two of us. One suggestion I would make to the hotel though is to provide a suitcase rack in each room. As I mentioned earlier, good staff make an enormous difference. I would particularly like to mention Donato, Habibi and Davide in the restaurant who made meal times joyful: to Loku and his fellow staff who served drinks so efficiently in the social, dining and pool areas; and not forgetting the room maintenance and reception staff who did everything to facilitate one's enjoyment and knowledge of the area. Riva del Garda is a special resort. The Savoy Palace is a special hotel.
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