Palm Beach Marriott Singer Island Beach Resort & Spa

The bar areas were very small. The bartender at the outdoor tiki bar was extremely loud and vulgar, possibly drunk himself. Talked to concierge twice, and the two men working there were so confused and unable to assist in a confident and knowledgeable manner to the very simple questions asked. Very little staff assisting in serving guests. The restaurant in the hotel was good but not great, but the prices were outrageous compared to the quality of the food. And the wait staff was very lacking and not enjoyable. And for the amount of money you pay for a room, not having breakfast included is absurd. Ordered room service dining and someone brought it up the two meals with their hands rather than on a dining cart and had to fish out utensils and condiments from their pockets. I find this to be unprofessional for this level of quality and service. While overall it was a nice resort, I’m not sure the price tag matches the quality this resort claims to advertise.

Staying at the Marriott Singer Island is always a wonderful experience. This is the perfect destination for a friend or family getaway. I travel at least times a year. The stay at the Marriott make every trip relaxing and enjoyable including Raj, Jasmine and Taj!

We had a rather unfortunate stay at this "luxury" hotel. After booking well in advance and spending thousands of dollars for a week's stay, we were placed in a room with an A/C unit that did not function. Instead, we had to rely on ceiling fans, which only blew hot/humid air. As a result, neither I nor other family members could sleep and would frequently wake up in the middle of the night, sweating while on top of the sheets. We would make every effort to avoid staying within this room and found more comfort on the balcony in the shade.  We had other family members who had a working A/C unit on another floor, so we knew our room was the problem. Even the hotel lobby room was far more comfortable, despite being significantly larger.   This matter was elevated several times (with engineering coming up to our room on three occasions, but they were unable to resolve the A/C matter). I would frequently voice this issue to the on-site staff, but I only received the "we are sorry for the inconvenience" type of response.  If you plan to stay within this region of Florida, please avoid staying at this hotel. All I received were excuses, which only added to my frustration. On my way out, I even requested that they remove this room from circulation until they fix the A/C unit. Nobody should have to pay so much money for such a horrific stay.  I would like to be clear that the on-site staff was polite and cordial. What is most unfortunate is that the hotel does offer nice things. A pleasant beach experience, good food, and again, very kind staff.  I take no joy in writing this review, and I hope this hotel can learn that, in the end, the most important thing they can offer is a comfortable stay (or at least something bearable).