Olaya Street, Riyadh, Riyadh Province, 12241, Saudi ArabiaView Hotel Details
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Guest Reviews of Joudyan Olaya Riyadh by Elaf
8.9/10
Very Good
54 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.7
Service8.7
Cleanliness9.0
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All reviews(54)
Positive reviews(47)
Reviews with photos/video(6)
Awesome stay(9)
Awesome rooms(9)
Clean and tidy(8)
Great location(8)
Delicious breakfast(7)
Friendly staff(5)
Negative reviews(7)
richardlee309
Superior Twin Room
Stayed in Nov 2024
Travel with friends
14 review
8.5/10
Very Good
Posted on Dec 30, 2024
fantastic location on olaya street, very near to bus and metro station. great service. however, they gave us a smoking room instead of non smoking on check in.
Response from Property: Thank you for sharing your feedback.We would like to apologize for any inconvenience you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us improve our services. Your note has been received and forwarded to the hotel Management.We look forward to welcoming you back.Asim HawariRooms Division Manager
Guest User
Superior Twin Room
Stayed in Jan 2025
Business travelers
23 review
10.0/10
Outstanding
Posted on Mar 30, 2025
Beautiful hotel, friendly staff, nice area, close to the city center.
Response from Property: Dear Valued Guest,YA HALA WA HAYAKOM,Thank you for taking the time to share your wonderful experience at Joudyan Al Olaya Hotel. We are truly delighted to know that you had a great stay with us. Your feedback is highly appreciated, and we always strive to enhance our guests' experiences.We look forward to welcoming you again.With warmest regards,Asim Hawari
AseelSS
Superior Queen Room
Stayed in Jan 2025
Business travelers
10 review
10.0/10
Outstanding
Posted on Feb 21, 2025
Very nice hotel
And they have nice restaurant and Cafe
Response from Property: Dear Valued Guest, YA HALA WA HAYAKOM, Thank you for taking the time to share your wonderful experience at Joudyan Al Olaya Hotel. We are truly delighted to know that you had a great stay with us. Your feedback is highly appreciated, and we always strive to enhance our guests' experiences. We look forward to welcoming you again. With warmest regards, Asim Hawari Rooms Division Manager
Sam
Superior King Room
Stayed in Dec 2023
Business travelers
2 review
7.5/10
Posted on Mar 20, 2024
Car park is a nightmare especially if you have a big car "TRUCK"
everything else is good
Response from Property: Thank you for sharing your feedback.We would like to apologize for any inconvenience you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us improve our services. Your note has been received and forwarded to the hotel Management.We look forward to welcoming you back.Asim HawariRooms Division Manager
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
3 review
10.0/10
Outstanding
Posted on Jan 7, 2025
The room is very good with complete facilities, especially the breakfast is very good
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback.We would like to apologize for any inconvenience you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us improve our services. Your note has been received and forwarded to the hotel Management.We look forward to welcoming you back.Asim HawariRooms Division Manager
Jim wenzhou
Superior King Room
Stayed in Oct 2024
Business travelers
26 review
5.0/10
Posted on Nov 11, 2024
This time I had a very bad impression of this hotel. I asked the front desk to change the room for me, but they said it was fully booked. There were still rooms available on ***********.
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback.We would like to apologize for any inconvenience you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us improve our services. Your note has been received and forwarded to the hotel Management.We look forward to welcoming you back.Asim HawariRooms Division Manager
Jocelyn_0502
Deluxe Room
Stayed in Apr 2025
Business travelers
1 review
8.0/10
Very Good
Posted on May 14, 2025
The front desk service attitude is very bad, especially the manager Omar. He handles the problem as if he is the customer's uncle. Kevin Delacruz, as a junior employee, has a better vision than the manager. He knows that there is a problem and focuses on the solution to the customer's problem and the customer's emotions. Instead of repeatedly explaining that it is not his fault like the manager...
Original TextTranslated by Google
Response from Property: Reply from the property:Thank you for sharing your feedback.We would like to apologize for any inconvenience you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us improve our services. Your note has been received and forwarded to the hotel Management.We look forward to welcoming you back.Asim HawariRooms Division Manager
Wangyiyi
Deluxe Room
Stayed in Sep 2024
Business travelers
5 review
10.0/10
Outstanding
Posted on Oct 29, 2024
Facilities: quite complete, basically all requests are met
Hygiene: good, Arabs themselves are also very particular about hygiene
Environment: located in the city center, a little traffic jam
Service: very good, very polite, but the guy at the front desk speaks very poor English...
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback.We would like to apologize for any inconvenience you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us improve our services. Your note has been received and forwarded to the hotel Management.We look forward to welcoming you back.Asim HawariRooms Division Manager
Andylau13
Superior Twin Room
Stayed in Mar 2025
Business travelers
54 review
10.0/10
Outstanding
Posted on Apr 28, 2025
The room is clean and tidy. It is a Saudi Arabian local brand hotel, close to various attractions and business trips, and within walking distance to the Kingdom Center. The overall service awareness in Saudi Arabia is not as good as that in China, but it is also enthusiastic.
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback.We would like to apologize for any inconvenience you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us improve our services. Your note has been received and forwarded to the hotel Management.We look forward to welcoming you back.Asim HawariRooms Division Manager
Anonymous User
Superior Queen Room
Stayed in Mar 2025
Business travelers
16 review
9.0/10
Great
Posted on Apr 14, 2025
Although the rooms in this hotel are a bit old, they are well maintained, and there is an old-fashioned and sophisticated cleanliness everywhere.
The bedding is white and crisp, without any yellowing, and the duvet is fluffy and soft. The paint on the window frame has some fine lines, but the glass is clear and bright, framing the city view outside the window into a vivid painting.
There is no dust on the air outlet of the air conditioner, and the old-fashioned but quiet central air conditioner brings just the right coolness.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, YA HALA WA HAYAKOM, Thank you for taking the time to share your wonderful experience at Joudyan Al Olaya Hotel. We are truly delighted to know that you had a great stay with us. Your feedback is highly appreciated, and we always strive to enhance our guests' experiences. We look forward to welcoming you again. With warmest regards, Asim Hawari
Anonymous User
Superior Queen Room
Stayed in Mar 2025
Business travelers
6 review
5.0/10
Posted on Apr 15, 2025
The shower gel in the room was gone, and the previous guest had poured water into it.
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback.We would like to apologize for any inconvenience you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us improve our services. Your note has been received and forwarded to the hotel Management.We look forward to welcoming you back.Asim HawariRooms Division Manager
Guest User
Superior Twin Room
Stayed in Jan 2025
Business travelers
15 review
9.5/10
Amazing
Posted on Mar 4, 2025
The location is good, close to the subway, the breakfast is good, the bathroom is a bit old, the room is good, and the service is also good.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, YA HALA WA HAYAKOM, Thank you for taking the time to share your wonderful experience at Joudyan Al Olaya Hotel. We are truly delighted to know that you had a great stay with us. Your feedback is highly appreciated, and we always strive to enhance our guests' experiences. We look forward to welcoming you again. With warmest regards, Asim Hawari Rooms Division Manager
Guest User
Superior Queen Room
Stayed in Jan 2025
Business travelers
5 review
10.0/10
Outstanding
Posted on Feb 14, 2025
There is room for improvement in cleaning service, and the front desk English is not very good
Original TextTranslated by Google
Response from Property: Dear Valued Guest, YA HALA WA HAYAKOM, Thank you for taking the time to share your wonderful experience at Joudyan Al Olaya Hotel. We are truly delighted to know that you had a great stay with us. Your feedback is highly appreciated, and we always strive to enhance our guests' experiences. We look forward to welcoming you again. With warmest regards, Asim Hawari Rooms Division Manager
Guest User
Superior Queen Room
Stayed in Dec 2024
Family
2 review
8.0/10
Very Good
Posted on Jan 28, 2025
Beautiful, elegant, clean, and close to all places. You can walk if you need a pharmacy or a restaurant.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, YA HALA WA HAYAKOM, Thank you for taking the time to share your wonderful experience at Joudyan Al Olaya Hotel. We are truly delighted to know that you had a great stay with us. Your feedback is highly appreciated, and we always strive to enhance our guests' experiences. We look forward to welcoming you again. With warmest regards, Asim Hawari Rooms Division Manager
Yazedof
Superior Queen Room
Stayed in Dec 2024
Travel with friends
3 review
7.0/10
Posted on Jan 8, 2025
The hotel has a good location and good service, but honestly the cleanliness is not good. The mattress was black and dirty.
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback.We would like to apologize for any inconvenience you've been experiencing recently. I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us improve our services. Your note has been received and forwarded to the hotel Management.We look forward to welcoming you back.Asim HawariRooms Division Manager