Hyatt Place Roa Arpt Valley View Mall

Amazing place to stay, whenever I travel I will always stay at this location

酒店房間設施破舊，面盆都裂了一條縫，房間佈局很奇怪，洗面盆竟然佈置在房間裏，衞生間倒挺大，但衹有淋浴和馬桶。因為衹是一個路過歇腳的地方，也沒過多注意其他的。倒是旁邊有一個叫紅樓的中餐館，是自助餐$15/人挺便宜，很多老美在裏面吃，菜品還不錯。

Like others have mentioned, this stay did not meet my expectations of staying at a Hyatt property. We were on a road trip along I-81 and stayed here for a single night. There were crumbs in our room, furniture and floor stains, and mildew in the bathroom. The fridge barely worked and was not cold when we checked in to our room and needed a place to put perishables during our road trip. We avoided using the hotel elevators—it felt like they needed maintenance. Front desk staff were unhelpful and one staff person even stepped away from the desk to start scrolling on their phone in the lobby during their shift. It was a very disappointing stay, and I would urge anyone with World of Hyatt points or loyalty to skip this particular Hyatt property.

This was my first trip to Roanoke and my first stay here. The staff was super friendly, rooms are spacious and clean. Love the fact that the tvs are updated to smart tvs as well.

Bathroom had mold/mildew and dirty washcloth left in there. Front desk staff was not the most helpful. This is my first time not having a good experience at a Hyatt hotel.

A decent hotel with a decent breakfast, However, given the Hyatt name, I expected better than decent. To this extent, I was disappointed.