ذا ستراثالان روتشيستر هوتل آند سبا - دبل تري باي هيلتون

Amazing stay as always. Love the restaurant

沒住過這麼差的酒店，從管理到設施可以説是一坨 單人間雙人間分不清，衞生間不下水

There are no higher-end offerings in Rochester and this is probably among the best options. But don’t get too excited. We hold Gold Hilton status (second highest) which was not acknowledged during check-in and apparently didn’t matter at all in terms of the reservation benefits. On the plus side, the room was spacious and very clean (Housekeepers deserve recognition for their thoroughness and attention to detail), had an enormous tv, a desk with Aeron-type chair, a small empty fridge, ample electrical outlets for charging devices, and a microwave. The bed was comfortable and the windows had effective blackout shades. The temperature was easy to control. The restaurant in the lobby is good for a late dinner or breakfast if needed. Negatives: don’t expect many amenities—even basic ones. For example, no q-tips in bathroom, no coffee maker, no nightlight in bathroom. The shower door seemed designed to allow a significant amount of water to escape the shower onto the bathroom floor making a small mess. The bar of hand soap at the sink was the size of an SD card and had the feel of a chunk of wax that begrudgingly released some suds if you rubbed it a long time. Noise from events travels freely through the walls (we were on 6th floor) but fortunately did end by 1030pm. Signs of wear were seen in many places like on the chipped sink faucet, door frames, doors, and stained furniture (like the Arron-type chair mentioned above). A special mention to thank Shelly at the hotel restaurant who should be the Hilton brand ambassador of the month! When Shelly heard we had encountered some small issues at the hotel that had nothing to do with the restaurant, she not only resolved the glitches, but fixed them in a way that left us delighted and glad we had chosen Hilton Doubletree for our stay. If traveling to Rochester, we would choose to stay here again.

This was our second visit to Rochester to see friends. Last time, everyone asked if we were staying at the Strathallan as it was supposed to be wonderful (we were at another hotel close by). Our recent experience was disappointing. Certainly, the staff were pleasant and helpful. Granted, the upper floors were being renovated (there was ample signage about this) but this doesn’t excuse the poor pillows, cheap sheets, or lack of a fan and night light in the bathroom. We are regular travelers and were surprised at how uncomfortable our experience at this highly regarded hotel was.

Just returned from a 5 night stay at this wonderful hotel where we based ourselves whilst visting my son who is at college in Rochester. Location is central with many great bars and restaurants within a short drive. The hotel staff were amazing and a special shout out to all the guys and girls that worked in the bar and steak house where the food is also outstanding !! Bedrooms were spacious and cleaned to a very high standard daily and i would not hesiate to recommend this hotel.

We stayed three nights here, first night eating a small meal outside by the fire pit. Hotel was crowded out with people at events/weddings etc on site so it was hard to squeeze our way through the bar to beg to be allowed to sit outside to eat (not busy outside but a warm evening). Final night we ate in the restaurant, being told by local friends that it had an excellent reputation. Unbelievably (to us Brits) four different people came to our table to introduce themselves and to tell us that they were looking after us that evening. One brought a menu and we then never saw any of them again as quite different people brought our food & drinks. It seemed to us that everyone was after a share of our hopefully large tip. The best was the cocktail waitress who was clearly interested in what we were up to in Rochester and asked us the next day how it had gone - delightful and earned her tip! We waited ages for our totally delicious steaks, which turned up with sauces we had not requested (as we were not asked if we wanted sauces or which ones) - husband likes his steaks with no sauce and I prefer something different, which in fairness was changed. They were in little jugs on the side, not on the main plate. Breakfast was OK. Seemed like a rather limited, standard menu with no fresh fruit. I inquired and was told fruit salad was available which was very nice. Why not on the menu? Room was lovely. Large, clean, comfortable and quiet. Everything worked fine. Hotel was really nice and I would certainly stay there again, but it was pricey.