Travelodge Rochester

Friendly professional staff, nothing was too much trouble for them. I arrived five hours early and soaked to the skin. Once I was changed into something dry the staff put my wet clothes behind their counter and provided me with a glass of water. Small courtesys such as that made me feel welcome. Room was clean and spacious.

Im not really a big fan of travelodge, im more of a premier inn person but this place is one of the worst i have been to. But i do like the rooms, they are clean, they have comfy beds and delicious food. One incident was when i had an arguement with the person running the restaurant, she was ratty at me because i went to the restaurant earlier than usual. I told her to calm down and thats when she snapped and started yelling at me saying “Dont you tell me what to do!” And “Dont tell me to chill!”, this is disgusting and unprofessional behaviour. I told travelodge support about this and they just gave me a free breakfast and the did nothing about the aggressive staff member at all!

Fab stay here for one night over weekend, got a double room which didn't have any AC but got a swift room change to another room, Thanks to the speedy comms with Bry the room maid who made a quick response to the team group chat, followed by Shane the maintenance chap who came up swiftly to try rectify the issue, sadly AC was broke, quick room change and super helpful Reception Staff who are a credit to this particular Travelodge being both Starr & Laura, their front of house service and experience ensuring customer issues are solved with a rapid response, which it was, as this didn't impact our stay - we saw them multiple times over the course of the weekend, super super helpful and friendly, saw them again at Breakfast on Sunday, Breakfast restaurant area was spotless and the Breakfast itself full english was of particular good quality produce of which we was very very happy with, cooked really well and presented lovely by the in-house Chef Lucy 5 stars for that too.... tbh, I couldn't fault this particular TL, it ticks all the boxes for cleanliness, super helpful Starr & Laura who go above and beyond to make your stay & visit memorable, the facilities here and size of the hotel is fab, train station and local lovely historic high street just on your doorstep in a quiet location near the Riverside Wharf a co-op outside and costa should you wish to use it but the hotel offers a variety of food and has a 24hr bar/food service which is fabulous too. Well done TL Rochester thank you in particular to both Starr & Laura for such a warm friendly professional welcome - we hope to see you both again very soon, thank you for making our visit special. Best Wishes

A brand new building constructed to a high standard of amenity and appearance. Convenient location for Medway towns and visitor attractions. Staff provided outstanding level of service and customer care. Rochester seems barren of quality restaurants so chose to dinner in hotel. A well-balanced, interesting and varied choice. As a vegetarian, the choice and options were good, as was the quality. Also they serve a couple of decent alcohol-free beers rather than common rubbish

The Travelodge in Rochester is a super facility for a stopover or longer break ! Rooms are comfortable, clean , well appointed . Food in the restaurant is very good quality , breakfast is excellent with a good choice of either Cooked or cereals , marmalades, jams , breads , joghurts , drinks etc ! Staff on reception are very welcoming , Sophie who checked me in was superb, informed of everything that I needed to know about the hotel & what was interesting in the area roundabout ! My 2 night stay was very pleasant , so well done Sophie & Travelodge, Thank you !!

Thomas was awesome. Had all the information we needed and was so friendly. Hotel was clean and not noisy. Just what we needed.