Residence Inn Rocky Mount

Very clean and friendly!

Extremely run down. Room has many issues. Zero liens for the pullout couch were available Pool empty, basketball hoop unusable. We wanted to use the BBQ grill but they were unable to find a lighter. Worst stay at a Marriott to date and we travel a lot.

This hotel needs a major overhaul. The carpet is frayed, lights broken, there are stains on the sofa and I found only one lone bowl in the cabinets, which are badly scratched. The coffee cups have stains, yuck😕…The woman at the front desk is lovely and accommodating. I would not stay here again until it’s renovated.

We only stayed from 10 pm until 5 am the next morning because we were on a road trip and just needed a place to sleep. It was basically clean, but the hotel is looking kind of tired and is in need of upgrades. The staff we encountered were friendly and the room was quiet. Fine for a quick overnight stay.

The staff is incredible, friendliest and most caring hotel staff ever!

First of all the pictures are old. It is much more run down and outdated. There is no hot tub it’s been filled in with cement who knows when but they never updated their pictures. We stayed here years ago and it wasn’t this bad. Breakfast was horrible. Limited selection, eggs are watery, no cream cheese for the bagels and limited bread selection both mornings we were there despite getting there before 8am. We had the queen suite so there’s at least a door for the bedroom but carpet was torn up, lights look like from the 90’s, limited places next to bed to charge phones/devices, limited tv channels, super slow connection speed and only 1 bar of cell service for AT&T pretty much anywhere in the whole town we were. Don’t remember it being that bad a couple of years back. We always stay at Marriotts but this was the most Motel 6 level Marriott we’ve ever stayed in. Will choose somewhere else next time. Oh and the mattresses are very uncomfortable. Clearly haven’t updated in years both the queen bed and the sleeper sofa. The sleeper sofa had rust stains on the underside of the mattress!