Unda

My wife and I have just got back from an absolutely fantastic week away staying at the gorgeous Unda Hotel in Roda, Corfu. The first thing we noticed on check-in was how friendly the staff are. They were all so lovely and helpful during our stay and also when we had a question or were looking for information about our stay. Always met with a genuine smile and we were always asked how we were enjoying our stay. The room itself was spotlessly clean. The decor is elegant and the extra touches, like USB sockets, rainfall shower room, shower robes and slippers, give it an added air of class. The room was turned over every day and fresh towels were also laid out every day. I have never felt as comfortable in a room as this. Our room overlooked the share pool and also a couple of the private pool rooms. These looked phenominal. If it wasn't for the unusual circumstances surrounding our stay (which had nothing to do with Unda Hotel) i would have definately booked one of these rooms. The location of the hotel is stunning, only a stones throw away from the sea, with Albania rising in the distance (the sunset is by far the best I have seen on my travels). The grounds, even though they are newly installed, are beautiful. Once the fauna has taken root and has started to grow fully, it will be an awe inspiring sight. The towns of Roda and Achavari are both only about 10-15 mins walk away and both have a variety of taverns and restaurants should you require them. There are also many venues that offer free sunbeds for you to be able to take advantage of the calm and clear beach. The restaurant has seating inside and outside. The outside seating sets up an unbelievable ambience that really gives off that fine dining experience. The food is on another level. The selection of food, whilst not as vast as other hotels we have stayed in, was cooked to perfection, and there was always a different choice of food to have each day. We also had a meal from the a la carte menu and, wow, were we blown away. The food was sublime!! The staff at mealtimes were amazing. Every one of them. They were always on hand to take drink orders with a friendly smile and they always offered recommendations about nearby attractions. A special mention must be made to Stefano, the team captain, who always stopped by our table for a chat about how our day was going and really did take interest when we talked. Also to Chrysa, who made sure our glasses were topped with water and also showed genuine interest in our comfort and enjoyment. There is a varied drinks selection for all-inclusive but an even greater selection should you wish to purchase one, each mixed to perfection by the lads behind the bar. The facilities are second to none. The pool and the pool area are so clean and the sunbeds are very tidy and well kept. We never had a problem getting a sunbed on the days we decided to have a pool day. The lifeguard was always on hand and was active during his shift, removing spent glass

The hotel is brand new, and the decor they are creating is lovely. I loved the rooms — my family and I stayed in three different ones, and they were all gorgeous. The pool and the hotel overall are very clean. However, the main issue lies in the service. I understand it’s a new hotel, and during my stay, it was fully booked, which may explain the apparent lack of staff. The food, offered buffet-style as part of the all-inclusive package, is actually very good. But again, service is where things fall short. Often, no one approaches your table unless you call them. Even after making a request, it can take around 30 minutes just to receive drinks. Service at the pool is also very slow. Orders are sometimes forgotten, and if you go directly to the bar, they won’t serve you — instead, they tell you to ask your waiter. Unfortunately, waiters can take up to half an hour to arrive, and even then, delays are common. Sometimes you need to reorder because your request was forgotten. That said, I want to give special recognition to Victoria — she was truly amazing and helped me through all the issues I encountered. Also, the lifeguard deserves praise. He consistently went above and beyond his duties — helping with lounge chairs, getting pool towels, and even cleaning the pool area. His friendliness and willingness to assist in any way made a big difference.

Stunning hotel l, beautiful rooms with very hard working lifeguard that does more than his job role! He really is a 5 star member of staff and that’s where it ends! Shocking quality of drinks, very inexperienced staff, water served is un drinkable, impossible to get a drink from the only bar as you have to wait to be served by a waiter who 50% of the time brings the wrong drink and the other 50% of the time does not come back. The cocktails all taste the same all pineapple juice with ice. The coke is rola cola defo not Coke or Pepsi and the wine draft, terrible. Food was nice but very repetitive so ended up eating out. The rooms have nespresso machines in which is lovely but once you have had 4 coffees in your room you have to buy the rest!!!! No milk in the rooms for coffee and tea. Really in a 5 star! And only 1 bottle of water per day allowed! Beautiful hotel but way way way of a five star.