TB Place Roma

Everything was excellent

Stop cheating customers with incorrect room types We weren't given the room type we paid for and were treated like ****** as the hotel staff indeed the room type we reserved - a separate room with walk-in wardrobe was missing and the bathroom had one sink instead of two (more than 10 square meters smaller). They eventually changed to the correct room the following day (the manager wasn't in the hotel when we arrived and only communicated via WhatsApp) and a series of incredibly coincidental events happened: someone got in the room even with the do not disturb sign on (selected both digitally and manually on the door handle), the warm air flow became cold making the room freezing, the TV was broken and had to be fixed later, the electric sockets on one of the sides of the bed did not work. This is the first time I leave a review, I feel like I had to because the so many positive opinions made me reserve this hotel instead of others I never had any problems with. Beware

The best Very nice hotel, exceptional friendly staff. Awesome location

Wonderful Stay

고급스러운 시설과 친절한 직원들. 아주 좋았습니다!

It was a very special stay. The hotel has an excellent location and an attractive design, different than other hotels. The staff are very friendly and helpful. I would like to mention the receptionist, I don't really remember her name, but she helped us and her smile never left her face whenever we entered and exited. She was on duty at night. The breakfast has limited dishes but is good. I would especially like to thank Alessia for making our breakfast special. The room is a good size. The bathroom is exceptional, but having long mirrors in the room would be good.