I Fiumi di Navona

Should inform that there is no elevator.

We only stayed one night before flying out. We didn’t receive info on how to get in until we were standing out front. The shower drain wasn’t working, so I wasn’t able to finish my shower before leaving in the early morning. JoAnne was very helpful with arranging a taxi to the airport.

Although this is in prime location to walk everywhere our experience with customer service was less than acceptable. We were concerned soon after check in that the air conditioning was not properly working. We were assured it was. After several attempts to get the temperature below 24 and 26 in both rooms respectfully we did not have success. We asked on day 2 they sent a technician but could not find problem. We could not sleep for the heat. We asked on day three and insisted to speak with someone who could do something, manager was out of down and non responsive. On day for we asked for a solution or fans at least. They brought us fans and said the problem was with an app but the company was not answering. Not acceptable. Would not stay here again. We paid a lot of money for this place and spend four sleepless nights as we could not even open the windows due to constant street noise.