Hearth Hotel

Marco and staff are very good. We would do it again!

Mucho ruido

Personal Service Booked based on other reviews. Very clean and fabulous location . The room is spacious enough as many rooms in Rome are tight. The beds are ultra firm and pillows flat as many in Rome. Here’s the difference, Marco and Pierre at the desk which by the way, is operated 24/7, they gave such incredible personal service far above any other hotel we have been in n Rome. They make the difference!!We are touring all day and only sleeping there. The bathroom was recently renovated with a rain head. Bar in the hotel. Would definitely stay again. Can’t say enough about Marco and Pierre. 5 star customer service!!!

- The room was dirty, the walls were scuffed. - The bathroom had black mould throughout. - The wash hand basin had no plug. - The bathroom was dirty. - The actual toilet was stained yellow in the bowl. - The room had little storage. - There were no charging points or power sockets near the bed. - The hotel was hard to find, an unmarked doorway with an intercom. - There was no tea and coffee facilities. - Toiletries supplied were two 20 ml bottles, which weren't replaced after day 1. - There was no WiFi in the evenings as it dropped for prolonged periods. I've included a photograph of the queue for the Vatican Museum taken at 6:20 am. The museum opens at 8am. From experience I can tell you that it takes 2 hours from that point to get entry to the museum. That means these people were likely to stand for 3hrs and 40 minutes to reach the ticket desk.

Camere un po’ datate ma spaziose, pulite e silenziose. Faceva un po’ troppo caldo in camera per noi. Hotel con reception attiva 24h su 24, vicinissimo all’entrata dei musei vaticani. Una stella in più per la gentilezza e la cortesia dello staff. Fermata metro più vicina Ottaviano.

We only used Hearth Hotel for luggage storage. Stasher luggage. It was efficient, safe, reasonably priced and two minutes walk from Vatican Museums. The staff, Enrico, when we checked in was ready, informed and waiting for us. Marco, when we picked up, was the same. Both we thoughtful and provided us with lots of local knowledge and information. Based on this, I would Use stasher again Stay at Hearth Hotel