Arco in Pantheon Apartments

The flat is tired and needs a proper clean. Lots of annoyances It is opposite a club that runs till 5am in the morning. The noise, if you are sleeping in the living room it is impossible. Dirty dishes hidden under the cleaned ones, even single sheet to make a double bed. The apartment is dark, bathroom very cramped and particularly run down. The only positives are its location a stones throw from the Pantheon (though the crowds on the area are a down side) and Francesca who was so helpful. The transfer from the airport booked through the apartments was very good.

THE absolute worst place ever in our life to rent. Horrible owners. Owner actually got in my face shook his finger. Arrived to Rome after 12 hours of traveling in a heatwave and we arrived a few hours early. No where to put our luggage, and they couldn't accommodate us arriving early That's ok. I understand. They told us to go down the street to a place that will hold our luggage for 50 euros! We waited the 2 hours and and we were happy we booked an apartment with A/C. HAHA..what a joke. They claim it has a/c (which is one of those wall units ONLY in the back bedroom) constitutes as a/c. They had a small 2' oscillating fan in the middle of the living room which looked like it was about to fall apart. The pull out sofa in the living room was disgusting! Had stains all over. We didn't even want to sit on it. Then the best part! Went to use the bathroom as we had a tour to go on in 1 hour and the bathroom was flooded. Water was pouring out the bathroom sink. This place was nothing like described. We called the owner and she said she will send someone over. Her dad arrived and said "you know how hard it is to get a plumber on a Friday night". We asked to be relocated, or refunded and the denied both requests. Said it will be fixed. We couldn't get cleaned up for our tour and we missed it. ******* was no help to refund us saying it was non-refundable. BUT THIS PLACE WAS A DUMP with a NON WORKING (only) BATHROOM. The owner was yelling at me and my husband. We felt threatened. F-