باركو دي برينسيبي جراند هوتل آند سبا - بريفيريد هوتلز آند ريزورتس

It was very noisy rooms , service was very poor when compared to a 5 star hotel . We literally need to wait outside about 45 minutes to get our luggage to be boards to our own car …. Will not come back to this hotel again !!!

環境好，服務好，周圍交通方便，房間很大，床也很舒適，非常不錯的體驗，早餐菜品很多，口味都還是可以接受

Hotel molto pulito e ben arredato , con giardino e piscina meraviglioso, lo staff sempre gentile ed educatissimo , ristornate ottimo e prezzo buono !! Qualità prezzo del hotel forse un po’ esagerato .. ma nel complesso è tutto perfetto

Bellissimo soggiorno con ogni comfort .. struttura pulita, organizzata e all’avanguardia..sono rimasto molto soddisfatto

We booked Parco dei Principi Grand Hotel & SPA as a birthday treat for our son, combining a visit to the Colosseum with time by the pool so our children (ages 4, 9 and 10) could balance sightseeing with some relaxation. Unfortunately, this hotel proved to be entirely unsuitable for families with children. The main issue was the outdoor pool. Our children were playing together quietly and appropriately in the shallow end – nothing more than what you would expect from well-behaved kids enjoying the water. However, after a single complaint from another guest, the lifeguard insisted they remain silent. His manner was rude and completely unreasonable, expecting young children to play in silence. It was so uncomfortable that we had to call the manager. To his credit, he was apologetic and admitted the hotel is not really geared towards families, but this is something that should be made clear before booking. Having a pool that children are effectively not welcome to use makes the hotel very misleading for parents. We also found the restaurant unaccommodating for families. When we asked to feed the children at 6pm (a very normal request for young kids), we were told the restaurant only opens at 7pm. Room service was available, but when we asked if we could at least sit at the outdoor tables to eat, this was refused – we were told we had to eat in our room. Again, this reflects an attitude that does not consider the practical needs of families with children. We are a very well-travelled family and have stayed in many excellent hotels worldwide. Our children are polite, well-behaved, and accustomed to travelling. This was not a case of disruptive behaviour – it is simply that this hotel does not want children to be children. In summary: if you are considering this hotel with children, we strongly advise you to look elsewhere. Despite the pool, this is not a family-friendly property and parents will likely find their stay stressful and disappointing.

Parco dei Principi is a beautiful hotel! The woodwork is breathtaking and the location very safe. We would stay here again! The front desk concierge Marco was beyond lovely and a problem solver. He supplied us with water bottles on the very hot days, always greeted us with a smile, and asked if there was anything he could do to help us. The complimentary breakfast was overflowing with local goodness! We were stuffed every time we ate there. The bellhops were always courteous and willing to set up a taxi for us. Just one note, I would avoid the one female font desk concierge attendant. There was an error with our reservation, but rather than attempt to remedy it, she said our travel agent made the error, made no effort to fix the error, and was very unfriendly throughout the weeklong stay. However, the overall experience outweighed this. Just avoid her!