لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
رد من مكان الإقامة: Dear Guest,Thank you for your review. We are pleased to hear that you enjoyed our convenient location near Termini Station and appreciated the friendliness of our reception staff. It's wonderful to know that you found our breakfast delicious and exquisite, despite the limited selection.We apologize for the small shower space and appreciate your understanding. Your feedback is important to us as we strive to enhance our guests' experience.Thank you for staying with us, and we hope to welcome you back for another enjoyable visit.Best regards,Hotel Milani Team
رد من مكان الإقامة: Gentile Ospite,Grazie per aver condiviso la tua esperienza con noi. Ci dispiace sapere che il tuo soggiorno non è stato all'altezza delle tue aspettative.Per quanto riguarda la colazione, apprezziamo il tuo feedback e stiamo lavorando per ampliare la varietà delle opzioni offerte. Ci scusiamo per l'atteggiamento del nostro personale, e prenderemo provvedimenti per garantire che tutti i nostri ospiti ricevano un servizio cordiale e attento.Siamo dispiaciuti per i problemi riscontrati con la connessione WiFi. Stiamo attualmente esaminando il nostro sistema per migliorare la qualità della connessione e ci assicureremo che il nostro staff sia meglio preparato a gestire tali situazioni in futuro.Grazie ancora per i tuoi commenti. Speriamo di avere l'opportunità di darti il benvenuto nuovamente e offrirti un'esperienza migliore.Cordiali saluti,Hotel Milani Team
مستخدم مجهول
غرفة مزدوجة أو ثنائية
تم التسجيل الوصول فبراير 2025
سفر مع الأصدقاء
7 تقييم
10/10
متميز
تم النشر في 8 أبريل 2025
I like this hotel very much because it’s very convenient to roam around the tourist spots in Rome when you’re staying in this hotel. The breakfast was good too! Will definitely book this hotel again when I visit Rome.
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you so much for your fantastic 5/5 review!We’re delighted to hear that you enjoyed your stay and found our location perfect for exploring the beautiful sights of Rome.It’s also great to know you appreciated our breakfast — we do our best to offer a fresh and tasty start to the day.We truly look forward to welcoming you back on your next visit to Rome!Warm regards,Hotel Milani Team
happyhans
غرفة مزدوجة أو ثنائية
تم التسجيل الوصول فبراير 2025
العائلات
40 تقييم
6.5/10
تم النشر في 6 أبريل 2025
테르미니역에서 가까워요
리셉션에서 투어버스 예약해서 로마 주요 스팟들 잘 둘어보았네요
체크아웃하고 짐보관했어요
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your experience with us. We’re so pleased to hear that you enjoyed our convenient location near Termini Station.We’re also happy to know that our luggage storage service met your needs during check-out. It’s always our goal to make our guests’ stays as comfortable and hassle-free as possible.We hope to welcome you back on your next visit to Rome!Warm regards,Hotel Milani Team
مستخدم نزيل
- غرفتان مزدوجتان متصلتان
تم التسجيل الوصول فبراير 2025
مسافرون لغرض العمل
29 تقييم
10/10
متميز
تم النشر في 26 مارس 2025
離羅馬火車站很近
附近吃的也都很多
可步行去各旅遊景點
ترجمة
رد من مكان الإقامة: Dear Guest,Dear Guest,Thank you for your excellent review. We are delighted to hear that you enjoyed our convenient location near the Roma Termini station, as well as the many dining options nearby. We are also pleased that you found it easy to walk to the main tourist attractions.Your feedback is greatly appreciated, and we look forward to welcoming you back to Hotel Milani in the future.Best regards, Hotel Milani Team
رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your review. We are pleased to hear that you found our breakfast satisfying and enjoyed the convenience of our location near Termini Station. We also appreciate your kind words about the service provided by our reception staff.We do take note of your comments regarding the condition of the facilities and the lack of certain amenities like toothbrushes and slippers. We understand how these details are important, and we will consider them for future improvements to enhance the guest experience.Regarding the area surrounding the hotel, we are sorry to hear about the cleanliness of the street, and we will continue to work on providing our guests with a comfortable and clean environment.We appreciate your feedback and look forward to welcoming you again for an even better stay.Best regards,Hotel Milani Team
مستخدم نزيل
غرفة مزدوجة أو ثنائية
تم التسجيل الوصول فبراير 2025
الأزواج
4 تقييم
9.5/10
مميز
تم النشر في 18 مارس 2025
떼르미니역 근처라서 위치도 좋고 방도 깨끗합니다 1층 조식 먹으로 갔는데 종류는 많지 않지만 알차게 맛있어요 리모델링을 했는지 숙소도 깔끔합니다
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your kind words and excellent rating. We are delighted to hear that you enjoyed our fantastic location near Termini Station, the cleanliness of our rooms, and the quality of our breakfast. We’re also glad that you found our recently renovated facilities to your liking.Your feedback is very much appreciated, and we look forward to welcoming you back for another pleasant stay in the future.Best regards,Hotel Milani Team
مستخدم نزيل
غرفة مزدوجة أو ثنائية
تم التسجيل الوصول فبراير 2025
الأزواج
4 تقييم
10/10
متميز
تم النشر في 18 مارس 2025
Awsome location because it’s only 3 minutes to roma termini station and hotel very clean
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you so much for your wonderful feedback and perfect rating. We are thrilled to hear that you enjoyed our fantastic location, just minutes from Termini Station, and that you found our hotel to be very clean.Your satisfaction is our top priority, and we truly appreciate your kind words about our services and overall experience. We look forward to welcoming you again in the future for another great stay.Best regards,Hotel Milani Team
رد من مكان الإقامة: Dear Guest,Thank you for your fantastic 5/5 review! We are thrilled to hear that you had such a positive experience during your 5-night stay. It's wonderful that our location, so close to Termini Station, made your travels easy, and that you enjoyed the many excellent dining options nearby.We are also delighted to know that our front desk staff, especially the receptionist, made your stay even more special by helping with the postcards. Your kind words about our breakfast offerings and overall service mean a lot to us.We look forward to welcoming you back for another wonderful stay.Best regards,Hotel Milani Team
مستخدم نزيل
غرفة مزدوجة أو ثنائية
تم التسجيل الوصول ديسمبر 2024
سفر مع الأصدقاء
18 تقييم
10/10
متميز
تم النشر في 11 فبراير 2025
Everythings was good!
Octavian helps me a lot! He was a nice man!
ترجمة
رد من مكان الإقامة: Dear Guest, Thank you for your wonderful 5/5 review! We are delighted to hear that everything was to your satisfaction and that Octavian was able to assist you during your stay. We will be sure to share your kind words with him—he will be happy to know he made a positive impact on your visit.We look forward to welcoming you again in the future.Best regards,Hotel Milani Team