لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
رد من مكان الإقامة: Dear Gulzar Hassan,Thank you for your kind words. We are thrilled to hear that you found our front desk staff excellent. Providing exceptional service is our top priority, and your feedback is greatly appreciated.We look forward to welcoming you back soon.Best regards,Hotel Milani Team
مستخدم نزيل
غرفة مزدوجة صغيرة
تم التسجيل الوصول أبريل 2025
سفر مع الأصدقاء
21 تقييم
10.0/10
متميز
تم النشر في 26 مايو 2025
離火車站十分方便,周圍也很多好吃的,入住方便快捷
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your review. We are pleased to hear that you found our location convenient to the train station and enjoyed the nearby dining options. We are also glad that you had a smooth and quick check-in experience.We look forward to welcoming you back in the future.Best regards,Hotel Milani Team
윤로나
غرفة مزدوجة أو ثنائية
تم التسجيل الوصول فبراير 2025
مسافرون منفردون
5 تقييم
6.0/10
تم النشر في 15 مايو 2025
깔끔하고 위치가 좋아서 편하게 지나다가 왔습니다.
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your review. We are pleased to hear that you found our hotel clean and conveniently located, making your stay comfortable and enjoyable.We appreciate your feedback and look forward to welcoming you back for another pleasant visit.Best regards,Hotel Milani Team
مستخدم نزيل
غرفة راقية مزدوجة أو ثنائية
تم التسجيل الوصول أبريل 2025
مسافرون منفردون
3 تقييم
9.0/10
رائع
تم النشر في 13 مايو 2025
В отеле есть лестницы, по которым приходится тащить чемодан- очень неудобно. На ресепшн приятные и отзывчивые сотрудники, завтрак хороший. Спасибо
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your review. We appreciate your feedback and are glad to hear that you found our reception staff to be kind and helpful, and that you enjoyed the breakfast.We apologize for the inconvenience caused by the stairs when handling your luggage. We understand how this can be uncomfortable, and we are exploring ways to improve this aspect for our guests.Thank you for staying with us, and we hope to welcome you back for a more comfortable experience.Best regards,Hotel Milani Team
رد من مكان الإقامة: Dear Guest,Thank you for your review. We are pleased to hear that you enjoyed our convenient location near Termini Station and appreciated the friendliness of our reception staff. It's wonderful to know that you found our breakfast delicious and exquisite, despite the limited selection.We apologize for the small shower space and appreciate your understanding. Your feedback is important to us as we strive to enhance our guests' experience.Thank you for staying with us, and we hope to welcome you back for another enjoyable visit.Best regards,Hotel Milani Team
hz-joyce
غرفة ثلاثية
تم التسجيل الوصول مارس 2025
العائلات
26 تقييم
7.5/10
تم النشر في 29 أبريل 2025
離火車站很近,早餐品種挺豐富,就是設施有點老
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your review. We are glad to hear that you appreciated our convenient location near the train station and enjoyed the variety offered at breakfast.We acknowledge your feedback regarding the facilities and understand the importance of maintaining a modern and comfortable environment. We are continuously working on updates and improvements to enhance our guests' experience.Thank you for your valuable input. We hope to welcome you back for an even better stay in the future.Best regards,Hotel Milani Team
Fulankelindirang
غرفة مزدوجة صغيرة
تم التسجيل الوصول مارس 2025
الأزواج
8 تقييم
9.2/10
رائع
تم النشر في 25 أبريل 2025
房間乾淨整潔,每天都有人清潔,但是衹有第一天提供了一瓶水,但我預訂900元也還算符合預期了
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your kind words regarding the cleanliness and upkeep of your room—we’re glad it met your expectations. We apologize for the limited water supply on your first day, and we appreciate your feedback as it helps us improve our services. We hope to welcome you back soon for an even better experience.Warm regards,Hotel Milani Team
مستخدم نزيل
غرفة مزدوجة صغيرة
تم التسجيل الوصول مارس 2025
الأزواج
8 تقييم
8.0/10
جيد جداً
تم النشر في 23 أبريل 2025
地點方便,好近車站,但係沖涼設備真係太差,水壓好慢,完全沖得唔舒服!
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your feedback. We are glad to hear that you found our location convenient and close to the station.However, we apologize for the inconvenience you experienced with the shower facilities and the low water pressure. We understand how important a comfortable shower is, and we will address this issue to improve our guests' experience.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a more comfortable stay.Best regards,Hotel Milani Team
Andy1
غرفة مزدوجة أو ثنائية
تم التسجيل الوصول مارس 2025
الأزواج
86 تقييم
8.0/10
جيد جداً
تم النشر في 22 أبريل 2025
Room are really small and basic
Near train station and location good
Attractions are around 15-20 mins walk
ترجمة
رد من مكان الإقامة: Gentile Ospite,Grazie per aver condiviso la tua recensione. Siamo lieti di sapere che hai apprezzato la nostra posizione strategica vicino alla stazione ferroviaria e la vicinanza alle attrazioni principali.Prendiamo nota del tuo commento riguardo le dimensioni delle camere. Stiamo lavorando per migliorare il comfort e l'arredamento delle nostre stanze per garantire un soggiorno più piacevole ai nostri ospiti.Speriamo di poterti accogliere nuovamente in futuro e offrirti un'esperienza ancora migliore.Cordiali saluti,Hotel Milani Team
رد من مكان الإقامة: Gentile Ospite,Grazie per aver condiviso la tua esperienza con noi. Ci dispiace sapere che il tuo soggiorno non è stato all'altezza delle tue aspettative.Per quanto riguarda la colazione, apprezziamo il tuo feedback e stiamo lavorando per ampliare la varietà delle opzioni offerte. Ci scusiamo per l'atteggiamento del nostro personale, e prenderemo provvedimenti per garantire che tutti i nostri ospiti ricevano un servizio cordiale e attento.Siamo dispiaciuti per i problemi riscontrati con la connessione WiFi. Stiamo attualmente esaminando il nostro sistema per migliorare la qualità della connessione e ci assicureremo che il nostro staff sia meglio preparato a gestire tali situazioni in futuro.Grazie ancora per i tuoi commenti. Speriamo di avere l'opportunità di darti il benvenuto nuovamente e offrirti un'esperienza migliore.Cordiali saluti,Hotel Milani Team
مستخدم نزيل
غرفة مزدوجة أو ثنائية
تم التسجيل الوصول مارس 2025
سفر مع الأصدقاء
6 تقييم
8.0/10
جيد جداً
تم النشر في 16 أبريل 2025
房間還算可以吧,離火車站近
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your review and for choosing Hotel Milani.If there’s anything we can do to make your next stay a 5/5, please don’t hesitate to let us know — we’re always looking to improve and make every guest’s experience even better.We hope to welcome you back again soon!Kind regards,Hotel Milani Team
رد من مكان الإقامة: Dear Guest,Thank you for sharing your feedback. We are genuinely sorry to hear about the discomfort you experienced during your stay. We understand that the size of the shower room and the overall condition of the hotel were not up to your expectations, and we appreciate you bringing this to our attention. We will certainly look into the space to see if improvements can be made where possible.Regarding the towels, please accept our sincere apologies. Cleanliness is a priority for us, and we have addressed this with our housekeeping team to ensure this issue does not occur again.We truly value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kindest regards,Hotel Milani Team
مستخدم مجهول
غرفة مزدوجة أو ثنائية
تم التسجيل الوصول فبراير 2025
سفر مع الأصدقاء
7 تقييم
10.0/10
متميز
تم النشر في 8 أبريل 2025
I like this hotel very much because it’s very convenient to roam around the tourist spots in Rome when you’re staying in this hotel. The breakfast was good too! Will definitely book this hotel again when I visit Rome.
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you so much for your fantastic 5/5 review!We’re delighted to hear that you enjoyed your stay and found our location perfect for exploring the beautiful sights of Rome.It’s also great to know you appreciated our breakfast — we do our best to offer a fresh and tasty start to the day.We truly look forward to welcoming you back on your next visit to Rome!Warm regards,Hotel Milani Team