مستخدم نزيل
8 يونيو 2025
Had a 3 night midweek stay in the Mortimer Arms for a family trip to Paultons Park (2 adults, 2 very small children). Location is exceptional for visits to Paultons. The hotel is only 15/20mins from Southampton airport by taxi. Then it's a short 15 minute walk along a clearly marked pathway into the park. On our arrival at the hotel we were able to leave our bags and head straight for the park on the same day because of the short transfer. The room was spacious, very clean, had a smart TV connected to the Internet (Netflix/Disney/Prime with your own login details) and the furnishings were all clearly new/newish. The building itself is in need of some TLC, but its a Victorian Building so you have to allow for some latitude and on speaking to the new management over the course of the visit, it was clear this work is already underway. The contractors were seen about the hotel during day time hours. What set the hotel apart was the staff, who were exceptional. Nothing was a hassle, and they went above and beyond to accommodate our youngest daughters allergy. Michael (Managing Director) and I believe Abbie couldn't have been more accommodating for our stay, as were the rest of the staff but I unfortunately didn't catch all their names. I wouldn't hesitate to stay here again in the future
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