Hotel Best Sabinal

Top hotel

The hotel was perfect right till the last night, where we were told we had to pay for our evening meal, even though our holiday was booked until following day. However, we explained that we would not be paying as we had already paid with the holiday booking. The following morning on checking out, we were again told we owed money for water. All week we bought water for our lunches and evening meal and received a bill at the table which we settled every time at the till on our way out of the restaurant. Again we refused because, we paid every day so we didn’t have a big bill at the end of the holiday. These two issues spoilt what was a very good holiday in a very nice hotel. The rooms were cleaned every day, the food was beautiful, the location was perfect for the beach. The staff were very pleasant and helpful and a credit to the hotel chain. The mix up put a damper on the stay, especially after we had to remind two waiters that they had not given us a receipt which meant we could have walked out without paying. But we are honest and wouldn’t want someone to get in trouble if the books didn’t balance.

The hotel was very clean food was good fresh bread daily. The pool can get very busy at times and loud but overall it was a nice place to stay.